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Photography Question 
Sobia Chishti
BetterPhoto Member Since: 8/13/2002

DVD not working

I've burned a DVD for a client. It works fine on my laptop but when I put it in my Phillips DVD player, it gives the messege " DVD may not have playback feature. Please eject".
I've seen photographers offering DVD's, could you please help out????

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7/21/2007 7:17:52 PM

Christopher A. Vedros
BetterPhoto Member Since: 3/14/2005
  What method did you use to burn it? Is it just a data DVD with a copy of the picture files on it? If so, it should work on any PC and on some standalone DVD players. Some newer DVD players will play a disc full of photos as a slideshow. Most older ones will not play it.

If the purpose of the disc is to give them a copy of the pictures, then they will probably use it on their PC anyway.

If this was supposed to be a DVD video, then something was done incorrectly in the authoring program.

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7/21/2007 8:39:46 PM

Sobia Chishti
BetterPhoto Member Since: 8/13/2002
  Thanks Chris for the response. I burned the DVD just like a CD, I copied the files on the DVD. I wanted to have all the pictures on one disk, and the Memorex DVD has a 4 GB capacity than a 700MB CD. I also want to have the clients able to view their pictures on TV.
Could you help me how to make a DVD so that it can play the images on DVD player? Thanks again.

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7/22/2007 9:23:38 AM

Christopher A. Vedros
BetterPhoto Member Since: 3/14/2005
  This is one of those cases where you can't always get everything you want in one convenient package.

If your client happens to have a DVD player that will play the pictures from the disc, then you're lucky, he's lucky, everyone wins.

You can make a photo slideshow from your pictures, using something like Microsoft PhotoStory, ProShow Gold, or any of the many other programs out there that do this. Then you can create a DVD video with the slideshow using something like Nero or DVD Movie Factory. This will create a DVD that will play on any DVD player. The problem with this method is that you can't put the full-resolution pictures on the same disc.

What you need to do is decide what product you are really trying to sell. If you are selling them the digital files so they can print their own pictures, then the DVD you made accomplishes that. They can view them on their PC, and if they're creative, they can probably find a way to view them on their TV, although most PCs have higher resolution anyway.

If you just want to let them view the pictures, but come back to you to buy prints, then you don't want to give them the DVD you made. You would be better off making a slideshow like I mentioned above.

Chris A. Vedros

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7/22/2007 9:55:52 AM

Melissa Defernandez   Hi
You might want to try the DVD oout in a friend's DVD player that way you can determine if it's the DVD or the player as occasionally you do get incompatibilities.

If that doesn't help maybe try burning the DVD again but use a different brand of DVD.

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7/26/2007 11:16:06 PM

Dot K.
BetterPhoto Member Since: 5/11/2006
  Sometimes in order to make sure they will work in a player, you need to make sure that you close the session when burning the DVD. If you see the option to add more data later choose no, also look for an optio nto close session once the DVD is burned. A player often wont read a disc that is still writable.

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7/27/2007 9:46:26 PM

John P. Sandstedt
BetterPhoto Member Since: 8/8/2001
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  I agree with Chris that the problem is definitely your DVD player.

Thirty folks from my community took a cruise together. One of the gals made a DVD of pictures set to music using My PhotoStory [Microsoft free download] and the DVD burning program MS offered as a $20 plug-in [from Sonic (Roxio).] Of the eleven couples that were give a copy, eight can play the DVD with their DVD players on TV, three cannot not.

Since I use Easy Media Creator 8, I have Sonic's Photo Suite [not sure of the version, which is up to 8.0] and tried to "finalize" the DVD. No Good.

I then made a test Slideshow [no music, without explicit finalizing. The show plays on my computer, not with my DVD player and DVD player.

I took both disks to a friend, who was able to play them both on his computer and DVD/TV combination. A second friend could play both on his TV/DVD combo; he could not play my Test Slideshow on his computer [he doesn't have any kind of CD//DVD burning software or Windows Media Player - that problem is understandable.]

I called Toshiba Tech Support regarding my DVD player. I was told that, in all liklihood, the problem was that my DVD player could not read the DVDs.

Since my DVD player plays commercial movie DVDs, I'm not exactly ready to run out and buy another unit - especially since I can play them on my computer. But, since I'm not a professional, I can limp without the TV capability.

Before you buy a new component, however, you might want to verify that the unit you select can, in fact, play the DVDs you make.

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7/28/2007 6:18:14 AM

BetterPhoto Member Since: 2/27/2007
  I am suprised that no one mentioned that the disks you need to use to be compatable with 90% of DVD players is DVD-R.

Players produced in the last couple of years will accept most formats ,but early ones will not.

Pro-Show Gold can be used to create your slideshow and to burn it to a DVD, I use it all the time.

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1/5/2008 2:02:12 PM

Carlton Ward
BetterPhoto Member Since: 12/13/2005
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  Yes, ProShow Gold is really good. I burn mine using DVD-R. I just wish they made a MAC version. I have about 5-6 DVD players (I do video projection shows for festivals/concerts) and my older ones will not read CDRs & DVDs but newer (windows readable) ones will. Most DVD players will have labled on the box whether they can read Windows formatted disks. The Proshow Gold DVDs seem to play on any DVD player but will not play on another pc/laptop unless it has the ProShow software loaded on it.

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1/5/2008 4:05:05 PM

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