BetterPhoto Q&A
Category: Free Photo Contest

Photography Question 
- Nikki McDonald

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Contest entering problem


Unless I'm losing my mind - and I could well be - I have a problem entering the contest today.
Just uploaded my entry for today using the alternate uploader. As I was hitting submit, it flashed through my mind that I had not actually picked a category and entered the contest. So after it uploaded, I went to Manage My Photos to enter the contest. But when I tried, I got a message that I'd already entered today. So I went to My Photos - Contest Entries. Nope, no entry for the 11th. Yesterday's is the last one. Back to Manage. Still won't let me, insisting that I've entered. Went to the main Recent Entries drop down. Mine is not there - and several other thumbnails are missing, too (I can see the member's name and the title of the image, but no thumbnail). So I think there is a computer glitch. Check to make sure your entry went in and if it didn't, maybe try again later when they get it fixed.


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April 11, 2014

 
- Nikki McDonald

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  Just tried again from Manage My Photos and was able to enter. Now my contest entries shows that I have one in for today. BUT the Recent Entries page has lots of no thumbnail entries and mine is not there at all - either as a thumb or with must my name and the title. Something is still wrong.


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April 11, 2014

 
BetterPhotoJim.com - Jim Miotke

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  Hi Nikki,

The bug for entering for today is fixed.

For the contest entry that you got in there (but don't see)... was that an older upload or a photo you just uploaded this morning?

Remember the Recent Entries sorts by the date the photo was uploaded to BetterPhoto, not the date it was entered.

(I'm working on giving you all an option where you can sort by the date the photo was entered...)


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April 11, 2014

 
- Nikki McDonald

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  It was a new upload and I see it there now. Thanks.
I am still seeing missing thumbnails, though - not boxes with red X's or anything like that - just nothing but a blank space with the member's name and the title of the entry below it.


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April 11, 2014

 

Monnie Ryan
  I'm still seeing a few missing thumbnails too, Nikki - although best as I can tell, it's only on 2 or 3 pages. The rest are okay.


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April 11, 2014

 
BetterPhotoJim.com - Jim Miotke

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  Yeah those are photos that failed to upload. Hopefully the photographers will re-upload and enter because I' sure they are fantastic!

Thanks!


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April 11, 2014

 
- Carolyn M. Fletcher

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  It's happening again today. I can't see any categories on the upload page. I didn't even try to upload. I'll send something to support and see if they can get it fixed.


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April 13, 2014

 
- Ken Smith

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  Carolyn, it worked fine for me just now. I used the "Image Upload" option:
http://www.betterphoto.com/mgadmin/a_siteUploadImage.php


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April 13, 2014

 
- Carolyn M. Fletcher

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  Still no categories. It's maybe just me. I emailed support, will forward it to Jim and Kerry.


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April 13, 2014

 
- Nikki McDonald

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  You could move to Omaha LOL No problems for me, either :) But the other day when I was having troubles, many people apparently were not.


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April 13, 2014

 
- Carolyn M. Fletcher

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  About now Omaha sounds just dandy. LOL
I don't know of anyone else with the problem today.


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April 13, 2014

 
- Carolyn M. Fletcher

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  And no more for me, either. All fixed. Thanks!


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April 13, 2014

 
- Ken Smith

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  Carolyn, it was 85 here yesterday and right now, it's 40 (3:30PM). You might want to reconsider coming to Omaha! :-)


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April 13, 2014

 
- Nikki McDonald

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  And you forgot the rain, Ken!

(Although I will say we need it badly so even though it's chilly, I'll take it.)


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April 13, 2014

 
- Carolyn M. Fletcher

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  We're getting it later on tonight. It's still nice and sunny here, but it's coming...


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April 13, 2014

 
- Ken Smith

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  Yes, Nikki...I think our total precip amounts today are nearly the same as what we got for the entire 2014 so far. And maybe a little snow tonight. Bring your skies, Carolyn!


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April 13, 2014

 

Tiia Vissak
  It's impossible to see any new contest entries or comment photos in galleries due to some error.... hopefully you can fix the problem soon!


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April 15, 2014

 

Monnie Ryan
  It's working now (4 p.m. EST).


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April 15, 2014

 

Tiia Vissak
  Entering seems to be fine now, but commenting photos is still impossible.


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April 15, 2014

 
BetterPhotoJim.com - Jim Miotke

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  Yes, I am still working on the commenting. It's a bugger of a bug... so it may take a while. I recommend trying again this evening. So sorry for the interruption.


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April 15, 2014

 
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