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Photography Question 
- Jill Odice

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survey/2 for 1 basic gallery?


I filled out Jim's survey and got a $50.00 credit.I didn't want to take a class, so just ignored the credit until I got an email from him this morning:
"SECONDLY, I made a mistake yesterday, when I said that you can use your discount code ( happy50offBP2014 ) on a gallery. Since galleries cost only $49, this was causing a $1 credit, driving my bookkeeper nuts, and giving some people were page errors.

So I've decided to instead make it so that you can get or renew a BetterPhoto Gallery with a special 2-for-1 deal.

For the next 7 days, gallery owners get TWO YEARS for the price of one. If you want a gallery, simply go renew before Tuesday, January 14th, at midnight, and we'll add an extra year to your order for free."
This is kind of confusing to me. If it's Buy one get one free and the credit is for $50.00, then shouldn't we get both for free? If one year is $49.00 and my credit is for $50.00 that should cover it and the 2nd year should be free ...no? Apparently not as when you go to put in the code it still wants your $49.00 out of your pocket...Instead of confusing folks, why didn't Jim just offer the Buy one get one free deal and leave the whole coupon thing out of the equation? Just sayin'....


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January 08, 2014

 

Tiia Vissak
  Yesterday's e-mail mentioned galleries, too, so I used that code to renew and the expiration date of my gallery was changed from September 2014 to 2015 but maybe they'll cancel it now. I will not pay for the option they offered today (they have had 2 for 1 offers before and I've used a couple of these in the past) and if my gallery will expire this September, not next, I'll not renew my gallery any more.... the recent developments are not very promising.


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January 08, 2014

 
- Ken Smith

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  Jill, I reread Jim's e-mail. He's basically saying that the $50 coupon can only be applied to classes. But because his original e-mail mentioned galleries, he's saying that he'll give a 2-1 deal. But you have to pay the upfront costs. Again, the coupon is now only valid for the classes.


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January 08, 2014

 
- Jill Odice

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  The email says I have until the 14th...


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January 08, 2014

 
- Irene Colling

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  I clicked the renew now button and got a prominent Two Years for the Price of One renewal form.

I filled in my CC information and the emailed code. The order confirmation page stated I'd be getting two years for $49 but only one year was added to my gallery subscription.


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January 11, 2014

 
- Jill Odice

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  Irene, contact them and let them know. Hopefully they will fix it. The expiration for the offer is the 14th, so I would let them know what date you paid it


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January 11, 2014

 

Kay Beausoleil
  Same here, Irene. I e-mailed them a copy of the confirmation page, and they added the extra year almost immediately.


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January 11, 2014

 
- Jill Odice

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  Irene, did you add the coupon code?


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January 11, 2014

 
- Jill Odice

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  Well, I bit the bullet and renewed and also did not get the 2nd year added. I did use the coupon and there was a note saying the coupon was not valid or may have expired...I sent BP an email and nothing has been done yet.


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January 11, 2014

 
- Irene Colling

BetterPhoto Member
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  My gallery now shows the correct expiration date. I had not contacted them but the correction was made.

Jill, I'm sure you will get the additional year also.


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January 11, 2014

 
- Jill Odice

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  Yes, all set now for another 2 additional years of fun :-)


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January 11, 2014

 

Jessica Jenney
  I also ordered the 2 for 1 Gallery and got only one year added! I emailed BP about this. I had one year left but decided to purchase for 2 more years and only one year was applied!


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January 13, 2014

 

Jessica Jenney
  I see they've corrected the error! GOod!


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January 13, 2014

 
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