BetterPhoto Q&A
Category: All About Photography : Caring for Cameras and Equipment

Photography Question 
Stephanie Frey
BetterPhoto Member Since: 7/31/2007
 

Missing Pixels?


I shoot with a Canon 10D and the last few times I downloaded my images I've noticed that there are numerous pixels missing. Even before I start to do any editing. What could be causing this?


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7/16/2008 5:38:48 AM

 
Carlton Ward
BetterPhoto Member Since: 12/13/2005
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Carlton's Gallery
carltonwardphoto.com
  Hi Stephanie,
Are all the images missing pixels in the same place? This could be a sensor problem. Are you shooting Raw, JPEG, or both? Try shooting Raw+JPEG and see if both images look the same. If it is the sensor, you may have dust which you can clean with an air blower or sensor swipes if you are comfortable doing this. You may also try a different CF card to eliminate that option. After that, I would suggest taking it to a camera shop and have them check it out.
Good Luck, Carlton


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7/16/2008 6:34:07 AM

 
Stephanie Frey
BetterPhoto Member Since: 7/31/2007
  Thanks Carlton! It happens with both Raw and JPEG and in different areas (I believe). I'll try cleaning my sensor today. Thanks again!


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7/16/2008 6:56:37 AM

 
C William Dunsay
BetterPhoto Member Since: 5/6/2005
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C William's Gallery
  If cleaning didn't work try Canon's Tech Support. They're great. You have to ship and wait for the return but if your under warranty it's worth the effort.
Bill D.


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8/13/2008 10:41:51 AM

 

BetterPhoto Member
  You need a sensor stimulator. Your cameras sensor isn't excited about the pictures you're taking so it looses interest and only grabs parts of the shot.


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8/13/2008 10:45:07 AM

 
Stephanie Frey
BetterPhoto Member Since: 7/31/2007
  Cleaning cleared up 98% of the problem. Thanks though!


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8/13/2008 10:58:50 AM

 
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