BetterPhoto Q&A
Category: Website - About : Uploading Photos

Photography Question 
Jeff Fulks

The Way My Photos Look After Upload

My photo looks good on my PC but when I send it to the site it looks blurry and out of focus. How come this happens?

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9/5/2001 2:30:15 PM

Jim Miotke
BetterPhoto Member
Owner,, Inc.
  It could be that you are saving the photo as a highly compressed JPEG. When you upload a photo, it saves your original and then makes three thumbnail versions out of the photo for display.

Try saving your file as a TIFF, PNG, or high quality / low compression JPEG. Upload it and if you still see the blurriness problem, email me and I will look into it.

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9/7/2001 12:13:09 AM

Ariel Lepor
BetterPhoto Member Since: 9/8/2005
  I think that the downsizing itself takes away detail, and you need to sharpen the photo before downsizing to counter-affect that.

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7/2/2006 2:49:45 PM

Gunjan Karun
BetterPhoto Member Since: 6/30/2006
  My 2cents for you.

Reduce the size of the image to make sure that the short side is set to 500 pixels.

Make sure that "Constraint Proportions" is set so that the other dimension is automatically selected.

Then the grand trick:
After reducing the size, apply 'Unsharp Mask' to your photos and then upload.

Hope it helps :-)


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7/4/2006 4:51:08 AM

Mário  Ferreira
BetterPhoto Member Since: 2/25/2006
  And what about resolution?

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8/3/2006 3:50:11 AM

Jim Miotke
BetterPhoto Member
Owner,, Inc.
  These are great suggestions, Ariel and Gunjan. I too use the Unsharp Mask or Smart Sharpen filters in Photoshop after downsizing, to give each image a bit of extra crispness.

Mario, your question is valid and points to a common confusion. I think you are referring to the kind of resolution such as 72ppi or 300ppi (resolution is a vague word that is used in a number of different meanings). I

If this is indeed what you mean, you do not have to worry about it at all. It makes no difference. The time that kind of dpi or ppi resolution matters is when printing. When uploading images to BetterPhoto, the thing that matters is the pixel dimensions (i.e. 500 x 750 pixels). Whether it's 300 ppi or 72 ppi doesn't make a difference in viewing.

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8/3/2006 8:38:06 AM

Pranay Koka   I usually upload 720px (along the longer dimension) to my premium gallery. I save all images in the best jpeg resolution.
now for some images, after uploading them I see loss in quality ( I see bands in plain blue sky of the image). I dont see them otherwise (i mean when I view them on my computer, and not through betterphoto) I tried different image viewers, none of them show this.
i am wondering whether I should process images differently for betterphoto? or am I being plain dumb?

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3/6/2007 9:18:02 AM

Jeffrey Levy   Pranay, I see exactly the same problems. I just uploaded two pics, one at 720x480 and the other at 720x540, and both have strange, brush-stroke-like streaks in the sky or water on BetterPhoto where none exists in the file I have on my computer. Both are high-quality JPG files.

They're these:

Can someone from BP please respond? I'd be happy to email the files I uploaded so you can compare.


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1/14/2008 9:32:09 PM

Ken Smith
BetterPhoto Member Since: 6/11/2005
Contact Ken
Ken's Gallery
  Jeffrey, try an experiment with TIF and see if that helps...for some, it does. Good luck!

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1/15/2008 3:52:40 AM

Jeffrey Levy   Thanks for the suggestion, Ken, but I'm not interested in having to try things like that.

If I upload a photo at the right dimensions, I think betterphoto should display that exact file without changing it.

I've never had this issue anywhere else. I wonder whether it's the script that adds the border that messes with the images.

I appreciate your time, but I'd really like to hear from someone at betterphoto.

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1/15/2008 11:11:54 AM

Ken Smith
BetterPhoto Member Since: 6/11/2005
Contact Ken
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  Jeff, I should have caveated that in other posts on this same issue, the BP staff had suggested use TIF, including Jim Miotke. I use TIF and have often noticed improvement, cause I did experiments with JPG and TIF.

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1/15/2008 11:29:33 AM

Jeffrey Levy   Well, I did try it with a TIF and got better results. I'm assuming the border-adding script is resaving, so it's a multi-generation JPG issue.

Thanks, Ken!

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1/21/2008 5:34:18 PM

Robert G. Stalnaker
BetterPhoto Member Since: 1/1/2008
  Everybody talks about resizing to 500 on the short side, but the instructions for uploading through the multi-image uploader clearly says you do not have to resize.

QUOTE: "For uploading images with the multi image uploader, it is not necesary to resize your images."

Since I have been a member, every single person has stated on comments about uploading that they resize their photos.

What is the story?

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5/2/2008 2:11:46 PM

Russell E. Smith
BetterPhoto Member Since: 9/12/2004
  Robert, there are two uploading methods, the multiple uploader (drag and drop I believe) and the more traditional method (that was in use PRIOR to the drag and drop). I have always used the older method.

THIS IS MY "technique"
If the photo has layers - I flatten it, then
I re-size in PS using 750 on the wide side
- when down sizing I use bicubic sharper(seems to help)
then save as highest quality jpeg.

I noticed that sometimes the photo was "flatter" in relation to colors when I had multiple layers (Levels, curves, etc.). So I added the extra step and was happier.

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5/3/2008 10:20:31 AM

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