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Photography QnA: Uploading Photos

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Category: Website - About : Uploading Photos

Learn about uploading photos - recommended size, how to, etc. in this Q&A discussion.

Page 1 : 1 -8 of 8 questions

Photography Question 
Cheryl A. Morrill

member since: 9/16/2003
  1 .  Help...How Do I configure pictures to upload
I am having issues with uploading photos to my members gallery could you help. How do I resize a photo? I am new to all of this and need help with this. I was able to upload three photos however by chance not by knowledge. Thank you.

9/24/2003 3:01:25 PM

Jim Miotke
BetterPhoto Member
Owner,, Inc.
  I looked at your gallery and saw ten (beautiful) photos there. So I am going to venture that you got this pretty well figured out.

If not, send us an email via the Contact Us page and we will try to further help.

9/29/2003 11:02:33 PM

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Photography Question 
Angela D. Mabe

member since: 3/6/2003
  2 .  I Cannot Get My Camera Added to the List
Hi, I have been trying to enter my photo but I can't because my camera was not on the list, and I can not add it. Please tell me what to do. Thank you so much.

6/19/2003 7:59:23 PM

Jim Miotke
BetterPhoto Member
Owner,, Inc.
  Hi Angela,

We certainly don't want you to be stuck at this point. Here is a step-by-step on what to do. You have two choices:

a) On the "Upload an Image" page, you can click the link just under the camera pull-down menu, or

b) You can sign into your Member Profile page by clicking the Sign In button on the left green filmstrip.

Once at this Member Profile page, you will see a "Your Cameras" section. Click on the link to "Add a camera to your list".

You will see a long pull-down menu of cameras. Use this menu to select your camera.

If you do not see the camera on this long list, you can use the input field below to write in your camera. We will then double check and make sure it is not already in our system. As soon as we process your suggested camera, it will show up on your list of cameras. It will also then show up in the shorter pull-down menu when you go to upload an image. If you choose from the long pull-down list at the top of the page, the camera will show up immediately.

If it doesn't, make sure you are not looking at an old version of the Web page. Hit the Refresh button in your browser, or better yet, delete all temporary files and then try hitting the Refresh button again.

Either way, when you select your camera or add it, consider writing a brief optional review of your camera.

Note: if you end up suggesting a camera, it may take us a day or so to review your suggestion and add it to the list.

Hang in there :-)

6/23/2003 11:12:52 PM

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Photography Question 
A. Borchetta

member since: 5/25/2003
  3 .  Deleting A Previously Uploaded Image
How do I delete from the website a previously uploaded image to which I have made adjustments?

6/15/2003 10:39:23 PM

Jim Miotke
BetterPhoto Member
Owner,, Inc.
  All you have to do is email heather at with the PhotoID# and title of the image that you would like to be removed.

6/16/2003 11:19:05 PM

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Photography Question 
BetterPhoto Member
Contact lyn
lyn's Gallery

member since: 9/30/2002
  4 .  Check Prior Upload Times?
Is there a way I can check on yesterday's upload time? I can't remember the exact time and assume you stick precisely to a 24 hour period.
(or are we talking a "vague day" here? Thanks for the site, I'm new, but enjoying it. Sorry if this was a dumb question, I checked Q&A and also my photo, but to no avail.
Thanx ..lyn

11/3/2002 5:04:03 PM

Jim Miotke
BetterPhoto Member
Owner,, Inc.
  Hi Lyn,

Not a dumb question at all. In fact, another member just yesterday suggested that we post the date the photo was uploaded to help you with this issue.

So I have made it so that the date displays under each photo. You can now use this to make sure you are only entering one photo per day into the contest.

May the best photo win ;)

11/16/2002 7:18:52 PM

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Photography Question 
Jana Belcher

member since: 4/29/2002
  5 .  Basic Steps of Taking a Class Online
Can you run me through the basic steps of receiving the class and how to send photos back? I am not real familiar with my computer. I do have a scanner.

9/8/2002 8:28:00 PM

Jim Miotke
BetterPhoto Member
Owner,, Inc.
  Hi Jana,

The way it works is that each week you are emailed a lesson. Or you can read it in a special area of the Web site we call the "Campus Square". You can do this at your convenience and you have 12 days to complete the photo assignment that comes with the lesson.

Once you're done shooting the assignment and scanning your images, you use a Web page to upload your results. The Web page has step by step instructions for doing the uploading.

On the following Monday, your instructor reviews and evaluates your image(s). Most students find these critiques to be a very exciting and helpful part of the course).

All along the way, you can ask questions and discuss issues via the Web site forums and email.

Since you have a scanner, I'll assume you shoot film. As you mentioned, you can scan your favorite prints, slides, or negatives into a digital format. Or you can use a digital camera if you have one.

Hope this helps,

9/16/2002 1:09:28 AM

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Photography Question 
Rita C. Clason

member since: 7/6/2002
  6 .  What am I doing wrong
I having trouble posting a picture for your contest...It keeps telling me.. The page cannot be displayed...After I upload my picture to you...What else can I do so I can add a picture to your contest...

7/30/2002 12:36:28 AM

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Photography Question 
Velin Petkov

member since: 2/24/2002
  7 .  i have a question about member gallery uploads
I recently become a member of the gallery. I uploaded some images to my gallery but they appeared in the main gallery. I uploaded an image to my gallery not wanting to participate in the contest. after some time I uploaded the same image to the contest and in the gallery that image appeared twice! If I upload to my gallery 5 images do they all go to the contest, and can I put images to my gallery without entering the competitiohn and the main gallery. Thank you

3/7/2002 8:50:15 AM

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Photography Question 
Jeff Fulks

member since: 6/8/2001
  8 .  The Way My Photos Look After Upload
My photo looks good on my PC but when I send it to the site it looks blurry and out of focus. How come this happens?

9/5/2001 2:30:15 PM

Jim Miotke
BetterPhoto Member
Owner,, Inc.
  It could be that you are saving the photo as a highly compressed JPEG. When you upload a photo, it saves your original and then makes three thumbnail versions out of the photo for display.

Try saving your file as a TIFF, PNG, or high quality / low compression JPEG. Upload it and if you still see the blurriness problem, email me and I will look into it.

9/7/2001 12:13:09 AM

Ariel Lepor
BetterPhoto Member

member since: 9/8/2005
  I think that the downsizing itself takes away detail, and you need to sharpen the photo before downsizing to counter-affect that.

7/2/2006 2:49:45 PM

Gunjan Karun
BetterPhoto Member

member since: 6/30/2006
  My 2cents for you.

Reduce the size of the image to make sure that the short side is set to 500 pixels.

Make sure that "Constraint Proportions" is set so that the other dimension is automatically selected.

Then the grand trick:
After reducing the size, apply 'Unsharp Mask' to your photos and then upload.

Hope it helps :-)


7/4/2006 4:51:08 AM

Mário  Ferreira
BetterPhoto Member

member since: 2/25/2006
  And what about resolution?

8/3/2006 3:50:11 AM

Jim Miotke
BetterPhoto Member
Owner,, Inc.
  These are great suggestions, Ariel and Gunjan. I too use the Unsharp Mask or Smart Sharpen filters in Photoshop after downsizing, to give each image a bit of extra crispness.

Mario, your question is valid and points to a common confusion. I think you are referring to the kind of resolution such as 72ppi or 300ppi (resolution is a vague word that is used in a number of different meanings). I

If this is indeed what you mean, you do not have to worry about it at all. It makes no difference. The time that kind of dpi or ppi resolution matters is when printing. When uploading images to BetterPhoto, the thing that matters is the pixel dimensions (i.e. 500 x 750 pixels). Whether it's 300 ppi or 72 ppi doesn't make a difference in viewing.

8/3/2006 8:38:06 AM

  I usually upload 720px (along the longer dimension) to my premium gallery. I save all images in the best jpeg resolution.
now for some images, after uploading them I see loss in quality ( I see bands in plain blue sky of the image). I dont see them otherwise (i mean when I view them on my computer, and not through betterphoto) I tried different image viewers, none of them show this.
i am wondering whether I should process images differently for betterphoto? or am I being plain dumb?

3/6/2007 9:18:02 AM

Jeffrey Levy

member since: 9/3/2006
  Pranay, I see exactly the same problems. I just uploaded two pics, one at 720x480 and the other at 720x540, and both have strange, brush-stroke-like streaks in the sky or water on BetterPhoto where none exists in the file I have on my computer. Both are high-quality JPG files.

They're these:

Can someone from BP please respond? I'd be happy to email the files I uploaded so you can compare.


1/14/2008 9:32:09 PM

Ken Smith
BetterPhoto Member
Contact Ken
Ken's Gallery

member since: 6/11/2005
  Jeffrey, try an experiment with TIF and see if that helps...for some, it does. Good luck!

1/15/2008 3:52:40 AM

Jeffrey Levy

member since: 9/3/2006
  Thanks for the suggestion, Ken, but I'm not interested in having to try things like that.

If I upload a photo at the right dimensions, I think betterphoto should display that exact file without changing it.

I've never had this issue anywhere else. I wonder whether it's the script that adds the border that messes with the images.

I appreciate your time, but I'd really like to hear from someone at betterphoto.

1/15/2008 11:11:54 AM

Ken Smith
BetterPhoto Member
Contact Ken
Ken's Gallery

member since: 6/11/2005
  Jeff, I should have caveated that in other posts on this same issue, the BP staff had suggested use TIF, including Jim Miotke. I use TIF and have often noticed improvement, cause I did experiments with JPG and TIF.

1/15/2008 11:29:33 AM

Jeffrey Levy

member since: 9/3/2006
  Well, I did try it with a TIF and got better results. I'm assuming the border-adding script is resaving, so it's a multi-generation JPG issue.

Thanks, Ken!

1/21/2008 5:34:18 PM

Robert G. Stalnaker
BetterPhoto Member

member since: 1/1/2008
  Everybody talks about resizing to 500 on the short side, but the instructions for uploading through the multi-image uploader clearly says you do not have to resize.

QUOTE: "For uploading images with the multi image uploader, it is not necesary to resize your images."

Since I have been a member, every single person has stated on comments about uploading that they resize their photos.

What is the story?

5/2/2008 2:11:46 PM

Russell E. Smith
BetterPhoto Member

member since: 9/12/2004
  Robert, there are two uploading methods, the multiple uploader (drag and drop I believe) and the more traditional method (that was in use PRIOR to the drag and drop). I have always used the older method.

THIS IS MY "technique"
If the photo has layers - I flatten it, then
I re-size in PS using 750 on the wide side
- when down sizing I use bicubic sharper(seems to help)
then save as highest quality jpeg.

I noticed that sometimes the photo was "flatter" in relation to colors when I had multiple layers (Levels, curves, etc.). So I added the extra step and was happier.

5/3/2008 10:20:31 AM

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