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Photography Question 
Susan Bohanon
BetterPhoto Member Since: 9/8/2004

Canon Rebel has no power

Oh please I hope someone can help. I have a Canon Rebel xt that is only about 4 years old. Today it started giving me the Err 99 message. I've researched all I can and have done all the steps suggested:

- remove all batteries.
- remove lens, cleaned connectors
- remove CF card
- fully charge battery and start over.

When I put the fully charged battery in now I have ZERO power. The thing doesn't even come on now.

I am so upset. My daughter's birthday is about to come up and I have no camera.

Any help would be greatly appreciated!!
Thank you!

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10/4/2008 7:51:08 PM

Alan N. Marcus   The battery for this camera is a specially shaped Lithium-Ion rechargeable. Likely it has expired and needs to be replaced. You can find this battery for bout $10 at large camera stores and specialty retailers and an on line.

Sometimes rechargeables require several charges discharge cycles to restore them following a long down spell. Charge fully and install. Check to see if the camera will operate in any mode. Maybe the review pictures mode will operate as this draws less current than the taking mode. Assuming you can see images and or other signs of life, allow the battery to discharge completely. As an example keep it on in view mode etc. After the battery has drained, recharge. Do this for three or four complete cycles.

No sign of battery life? Replace!

Good luck,

Alan Marcus

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10/4/2008 8:27:39 PM

Susan Bohanon
BetterPhoto Member Since: 9/8/2004
  Thanks for the suggestion. I'm willing to try anything - however, what is the likelihood that BOTH of my batteries are producing the same results... absolutely no sign of life in the camera. No display or anything.

Thanks again!

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10/4/2008 9:13:39 PM

Alan N. Marcus   Suspect the charger. Inspect everything associated. Burnish both the contacts on the batteries and on the charger. Is the charger getting power i.e. does it light and does the charger lights change indicating the batteries are taking a charger or have charged?

Best burnishing tool is a pencil eraser or a more coarse ink eraser. The best ones were the old typewriter erasers etc. You can use fingernail buffer material or any coarse cloth.

Best of luck,

Alan Marcus

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10/4/2008 10:28:07 PM

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