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BetterPhoto Q&A
Category: New Questions

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Photography Question 
Carol A. Morrison
BetterPhoto Member

member since: 3/2/2006
 

Premium site


 
  Tulip
Tulip
Taking pics of flowers is one of my favorites. you can really capture some of the most brilliant colors. This tulip is so vibrant with the yellow and orange color.
© Carol A. Morrison
Kodak KB18 35mm Ca...
 
  Prettiest Pink
Prettiest Pink
This is the most colorful flower i have taken...i love the color pink.
© Carol A. Morrison
Kodak KB18 35mm Ca...
 
  Daisy
Daisy
i love th brilliant orange color with the splash of yellow in the center.
© Carol A. Morrison
Kodak KB18 35mm Ca...
 
  Daffodils
Daffodils
Just love those yellow flowers and the way that the shadow of some reflect on the other.
© Carol A. Morrison
Kodak KB18 35mm Ca...
 
  True Blue
True Blue
Here is another example of true color. See how deep that blue is, someone could also say its a deep violet color.
© Carol A. Morrison
Kodak KB18 35mm Ca...
 
 
I just paid for a premium package, now what do I do. They took my credit card info but didnt explain what happens next. It just told me to sign in again and when I did, it didnt lead me to the premium site. Please tell me what I have to do now.

6/23/2006 2:34:55 PM

 
Bob Chance
BetterPhoto Member

member since: 2/19/2006
  Carol:

Although the payment method is automated, they won't activate the site until someone at BP recieves the request and sees that you have paid by credit card. As soon as your premium site is activated, they will e-mail.
Just sit tight, it may take a day or two. But since it's on the eve of the weekend, you may not recieve word from them till Monday. I don't know if they do any site maintenance on the weekend.

6/23/2006 2:38:45 PM

 
Carol A. Morrison
BetterPhoto Member

member since: 3/2/2006
  Hello Bob,

i just got a email from heather and shee said the following:
Hi Carol,

Thanks for your email. I don't see that you have successfully placed
an order for a Premium Gallery.

To place an order, feel free to use the following link:

http://www.betterphoto.com/sites4photogs/premium-photo-galleries.asp

But I used my credit card to place the order and they took it, im confused here. Then when I clicked onto that link she gave me, it brought me right to my premium gallery, so what is she saying. If you can clear this up I would appreciate it. Thanks.

carol

6/24/2006 12:43:30 PM

 
Bob Chance
BetterPhoto Member

member since: 2/19/2006
  To be honest Carol:

I have no idea. I went to that link and it took me to the page where you can order a premium gallery or website.
Evidently, by the link under your mini-pic, you premium gallery hasn't been activated. If it were, the link would say, "Carol's Premium Gallery".
I would check your credit card company Monday and see if that charge has been posted to your account. If so, then I would e-mail Heather and let her know that something is amiss.
If not, then I would try ordering again. I would hate to see your credit card charged twice for the same thing though, so keep an eye on it.

Bob

6/24/2006 2:27:28 PM

 
Bob Cournoyer
BetterPhoto Member
Contact Bob
Bob's Gallery
bobslens.com

member since: 2/9/2003
  Did you receive an immediate (well, within several minutes) email from BP after you placed your order thanking you for your order??

Bob (one of many...:-))

6/25/2006 2:20:39 PM

 
Gen Nagase
BetterPhoto Member

member since: 5/31/2003
 
Most likely, your sign-up process did not complete successfully.
If you feel uneasy about doing it over, reply to Heather and explain you are somewhat unsure of the process.
She has been always very helpful.
I don't know if they could take a phone call to complete your sign-up.
..Hope you will get your premium gallery soon.

6/26/2006 1:30:24 PM

 

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