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Photography Question 
Thea Menagh
BetterPhoto Member Since: 8/9/2001
 

Photoshop CS2


I've just upgraded my Photoshop to CS2. It's wonderful but ... When I batch a number of photographs, and use the Spot Healing Brush Tool the program locks up. It works for about 4-6 clicks of the brush onto, say, facial blemishes ... and then I have to reboot. The entire thing locks up. I can't save or save as. Nothing! Very frustrating! Even if I open one photo at once and use that Spot Healing thing several times in a row ... I'm locked up. Has anyone else had this problem? Is it something I have set incorrectly in the 'Preferences'? I have piles of shoots to finish up and this is driving me nuts!! Thanks for any help/advice anyone can give me!! Thea


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1/17/2006 12:08:07 PM

 
Dan C.
BetterPhoto Member Since: 12/31/2005
 
As a suggestion, when posting a technical question it is always helpful to others to know what type of equipment is being used.

What type of computer, OS, graphics card, etc?

Regards,
-Dan



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1/17/2006 12:32:39 PM

 
Thea Menagh
BetterPhoto Member Since: 8/9/2001
  So sorry, Dan! I use Windows XP and have no idea what graphics card ... but I know it's a good one. The only thing I will need to do this year is upgrade my memory because of the large files with which I work ... but this system was upgraded 2 years ago with the latest graphics card & additional memory because of the photographic work I do. Hope this helps. Just thought if someone else was having the same problem, it could be that Adobe would have a 'fixer' available ... but they don't, so it's probably me! Thanks for your interest Dan. Have a good evening, Thea


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1/17/2006 1:51:30 PM

 
Dan C.
BetterPhoto Member Since: 12/31/2005
  Windows is a graphically-driven system. No, I have not heard about a widespread problem as you describe with CS2. Of course, there are -always- reports of problems here and there driven largely by incompatibilities in system configuration.

In your case, the very first thing I would do is to ensure the drivers for your card are up to date.

You said you did not know what card you had, so I'll assume you are not sure how to update your drivers.

Without taking you to the device manager, the easiest way is to:

- open your control panel
- double-click the Display option
- click the settings tab. There you will probably see something like "Plug and Play monitor on..." and after that will be the name of the adapter. To ensure you have the full name/model:
- click the Advanced button
- click the adapter tab

This panel will show the adapter info. Jot down the name and model, find the website for your brand of card, go to the Support or Downloads or Drivers area of that site and download the latest drivers for your card. Install the drivers and see if it clears up the problem.

Regared,
-Dan


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1/17/2006 4:49:27 PM

 
Thea Menagh
BetterPhoto Member Since: 8/9/2001
  Good morning ... Thanks so much for that detailed & helpful response, Dan. I'm off to a photo shoot all day today, and hubby (who looks after the computer) will check this out today. We'll back everything up before doing anything!! Have a good day, Thea


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1/18/2006 2:40:22 AM

 
Kip T. Berger
BetterPhoto Member Since: 2/20/2002
  I'd check your preference settings also. Make sure your start up /scratch disk is located on a secondary drive if possible. Make sure you have set up for % memory usage, secondary-third-4th locations of swap temp space, image quality generation, and smount of "undo"/history you have allowed.


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1/18/2006 6:22:40 AM

 
Thea Menagh
BetterPhoto Member Since: 8/9/2001
  Thanks for your help, Kip! And I LOVE your chilled lemons. Have a good evening, everyone! Thea


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1/18/2006 1:13:46 PM

 
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