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Photography Question 

Port City Photography
 

Rejected emails


Is anyone else having problems receiving emails from their aliases set up through BetterPhoto?

ALL of our email aliases are not working yet our "hotmail" address works just fine.

This is the message that was returned to me with the bounced email:

Delivery to the following recipient failed permanently:

robert@portcity-photography.com

Technical details of permanent failure:
Google tried to deliver your message, but it was rejected by the server for the recipient domain portcity-photography.com by mail.adhost.com. [216.211.128.3].

The error that the other server returned was:
554 5.7.1 : Relay access denied

Any advice? Thanks!!


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April 14, 2015

 
- Irene Colling

BetterPhoto Member
Contact Irene Colling
Irene Colling's Gallery
  I've had the same problem and surly more people must also be affected.

For two weeks now I haven't been getting an email notice when someone comments on my pictures. As a test I tried to send a message (from my yahoo account to my gmail account) to myself from through the Better Photo contact form. I too got a failed delivery notice.

I've tried using different computers and different browsers but I cannot receive email notification when I have comments. This is very frustrating because unless I open every picture of mine I have no way of knowing or acknowledging comments.

I also get an error when I try to send Better Photo mail using the link in a persons gallery. I've had success only if I open a picture and click the link at the bottom of the picture.


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April 14, 2015

 
- Gregory LaGrange

BetterPhoto Member
Contact Gregory LaGrange
Gregory LaGrange's Gallery
  Been getting error on page message for couple months when trying to make changes to contact info thru the admin center.


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April 21, 2015

 
- Irene Colling

BetterPhoto Member
Contact Irene Colling
Irene Colling's Gallery
  Yeah!! My email notification has started working again.

What about the rest of you? Can you get email now?


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April 27, 2015

 
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