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Photography Question 

Joy Fender
 

Troubleshooting: What Would Cause This?


 
  What is this?
What is this?
Weird mark on some of my pictures

Joy Fender

 
 
Attached is a portion of a picture I took yesterday and had developed today. You'll see an odd marking on the pic. I originally thought this was due to a mark on my 80-200mm zoom lens. Yesterday, I made sure I only used my 28-105mm lens.

Now I realize that it's something that the *camera* itself is doing. I'm using a Rebel 2000. This doesn't happen on every picture. About 5-7 per 24 exposure roll. Doesn't matter the speed either. I typically use 200 or 400 speed (Fuji Superia).

Any thoughts?


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October 14, 2001

 

Donna R. Moratelli
  Joy, something is blocking the light from hitting the film. I would assume that a hair fell into the camera when you were changing film at some point. Look inside of the camera and do not touch the shutter blades or the screen. If you see a hair or piece of string etc, carefully remove it with a tweezers. If you don't see anything, take it to a camera shop with the picture and they will be able to help you.


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October 15, 2001

 
BetterPhotoJim.com - Jim Miotke

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  Hi Joy,

I agree with Donnarae and would just add that people have been known to damage that shutter leaves on Rebels; although they are great cameras, they are notorious for being fragile in this area.

I would try to use an air blower to dislodge the hair before attempting surgery.


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October 15, 2001

 

Joy Fender
  I took a look and actually believe there is a teeny (almost microscopic) scratch. How it got there, I don't know. Will have to find a good camera shop to have them look at it to be sure. :::sigh:::


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October 16, 2001

 

Donna R. Moratelli
  Hi Joy, Where do you think that you see a tiny scratch? What does the piece look like?


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October 16, 2001

 

Joy Fender
  Hi Donna: The scratch is on the mirror inside the camera. When I take off the lens and hold the camera upright and facing me, I see the mark or scratch in the bottom right corner of the mirror portion of the interior (not sure of the proper names).

I also went through the entire roll of pictures and can see it on every frame. In many instances, the area of the picture where this mark ends up is dark and not noticeable without close scrutiny. And the difference between where it lands is simply from how I hold the camera.

I'm taking it to a good camera shop tomorrow and let them take a look. The camera is not even a year old yet (was an Xmas present last year). I'm bummed.


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October 16, 2001

 

Donna R. Moratelli
  Joy, Don't be bummed! You are doing the right thing at this point in time. It is hard to diagnose it without seeing the camera myself. First look in the phone book and find the closest authorized Canon dealer, then look for the box that this came in and find the warranty card. If the camera does indeed have a physical problem, mail it to the Canon factory in NJ with the purchase invoice and they will fix it for FREE and do a wonderful job. It will be like getting a brand new camera. Good luck and let me know how it went. It will be OK!


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October 16, 2001

 

Joy Fender
  Thanks for the info Donna. I *will* try that!


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October 16, 2001

 

Donna R. Moratelli
  any time... donnarae


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October 16, 2001

 
BetterPhotoJim.com - Jim Miotke

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  Hi Joy,

It looks like you got a lot of help and are on your way.

I just wanted to point out that the mirror flips up and out of the way when you take the picture. So if you seem to see a scratch there, it might be something being reflected in the mirror. But it probably is not the problem causing the imperfections in the photos.

Either way, you are doing the right thing by taking it in. Hopefully it will be a small problem and easily fixed.

Best wishes,


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October 16, 2001

 

Joy Fender
  The Final Chapter:

Good news! It *was* a hair stuck in the shutter blades!! The guy at the camera shop was really nice about it (i.e., he didn't laugh at me, too hard :) ). He got the hair out, used some canned air and handed me back my camera. No charge.

I of course was so happy to find that there wasn't a major problem. Not to mention I was in an honest to goodness camera shop (as in, NOT a Circuit City or Best Buy). So, I had to help myself to some supplies: new cap for one of my Canon lens (lost on the first day I used it), a cap strap for said lens, a warming filter (my first!) and a lens cloth.

Thanks again, Donna and Jim, for the advice!


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October 17, 2001

 

Donna R. Moratelli
  Hi Joy, THATS GREAT NEWS! I am so happy for you. Start shooting away now! donnarae


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October 17, 2001

 

Donna R. Moratelli
  Joy, Get a UV filter for your lens too if you don't have one. It will protect your lens when the cap vanishes and help rid your picture of UV rays.


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October 17, 2001

 

James Bennett
  I was fascinated by this discussion. I had the EXACT same problem w/ EXACTLY the same camera, and a local shop fixed me up EXACTLY the same way. His five second repair earned him a long time customer!! I also learned that having a true photo shop develop my pictures is a lot better than the one hour drive throughs. A tad more expensive but well worth the cost.


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October 27, 2001

 
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