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Category: Problems with Images

Photography Question 

Wayne l
 

Photos too dark in Photoshop


I take a picture and it looks great on the LCD screen (plenty of light) then when I download it and open it in Photoshop 6.0 or 7.0 "I have both". it's far too dark.
So much so that I have to lighten every one a lot.Flash or no flash same thing, however it's not as bad in bright daylight as shade or flash
I was using a Sony Mavica now a Canon Digital Rebel and the same results.
This makes me think there a setting in Photoshop someplace to correct this?

Thanks
Wayne


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March 02, 2004

 
- Gregory LaGrange

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  Maybe the brightness of your monitor needs adjusting


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March 02, 2004

 

Wayne l
  Thanks Gregory however everything else on the net and off is fine it's just jpg
photos when downloaded from the floppy or
now from the CF card. I thought maybe photoshop had a default brightness that could be set someplace.


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March 03, 2004

 

Janet Mayer
  hi wayne! I am having the Exact same problem on the digital rebel. I am using 550X speedlight flash-LCD looks good and picture severely underexposed in photoshop.
i think the LCD on this camera is a problem--i am in contact with canon on this problem along with the synchronization of external flash and Digital rebel.
there are parameters you can change-i.e. increase contrast, etc., but I have not played around with them yet. you might try these...
also, are you using AWB or something else for white balance?


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April 14, 2004

 

Wayne l
  Hello Janet,

I think the flash on the camera is as near
useless as a flashlight. I have a 420ex and
that is nearly as bad. Only a little better.
I am using AWB. I don't know anything about the parameters you're speeking of.
If you look at the link below and scroll down to FLASH you will see by the photo there with the camera flash it's all but worthless. As close as the subject was for that shot and to get those results, (it's worthless). I really think it's a sync. thing external and internal.

http://www.dpreview.com/reviews/canoneos300d/page15.php

Please let me know what Canon says.

Wayne


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April 14, 2004

 

Janet Mayer
  hi wayne-i will. I might have to send in my camera for testing or rent one to see if it's my unit.
i WISH my shots looked as the middle shot looks with the 550EX flash. mine look more like the image to the left on that link.
maybe some of the units perform better than others-like the "preproduction models".
will update with more info--one thing canon keeps telling me is that the focusing point is how the camera determines exposure, which we already know, but doesn't help me one bit. when I focus I always focus on the flesh tones of the face and it doesn't make any diff. I still get underexposed shots!


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April 15, 2004

 

Kimberly Beatty
  I have the Digital Rebel too, and am having issues with my flash setup. I recently bought the Quantaray flash bracket, AF module for Canons, and the flash under the impression everything would work fine with my camera (even asked Ritz, but maybe that was my mistake!) anyway - I practiced with this about a week before a wedding - everything came out fine. Used it at the wedding, some came out, some didn't. The flash would fire as it should, but when I look at my images, they are all really dark - almost beyond repair. When I lighten them in PS, they get horrid lines and washed out and grain. Ugh! Can anyone help me figure out why this is happening?


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May 03, 2004

 

Janet Mayer
  Hi Kim-I am Still talking to Canon. I did one thing,however-I borrowed another Dig. Rebel from the camera store and I got better results-still far from consistent. I think I have to send in my camera to Canon.
Has anyone used a battery pack (for the flash unit)-maybe we will get a better result with more juice to the flash?
Do you shoot in 200 or 400. I did shoot in 400 the other day (indoors-550EX flash)and it was a better result. But due to grain, I don't want to shoot in 400 all the time.
This camera is a pain in the neck! I am losing money and time and energy over this major problem...
Considering the 10D...
Definitely try going up 1/3 or 2/3 on the flash compensation. But you still won't get consistent results.
In Photoshop if an image is too far underexposed, you can't save it.
What White balance setting did you use?
Are you having the same problem with the LCD--shots look properly exposed and then they are severely underexposed.

Moderator--can you please tell me if this last LCD issue is a common one with all digital cameras? or just this model?

Thanks! Janet


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May 03, 2004

 

Kimberly Beatty
 
 
  Bride & Groom
Bride & Groom

Kimberly Beatty

 
  Bride getting ready
Bride getting ready

Kimberly Beatty

 
 
I am posting 2 images that were taken within minutes of eachother, both with flash firing. The couple shot was much darker than this, I lightened it a bit, but anymore and it's washed out city!
My LCD usually shows up brighter than what the image really is, but if I adjust that then I can't see a darn thing! I thought of a battery issue, but they were brand new out of the package, and why would only a couple images be fine, and the next not? It's a puzzle to me. I am beginning to not really like this camera! My ISO setting was auto as was my WB. I never usually have troubles with those settings. It's either been a focusing issue or this recent flash issue. Thanks for the reply!


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May 03, 2004

 

Janet Mayer
  yep, those look like mine.
the recyle rate is not so fast, so usually every other one will be dark-the flash battery pack might help that, but wondering if it will do any good for the general underexposure.
CALL CANON!! log in a case so they know this camera is a problem with external flash units!!


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May 03, 2004

 

Kimberly Beatty
  Thanks! I will! Part of me feels better knowing I'm not the only one, yet it still irks me that this camera was given such a high dollar amount and such rave reviews and has this many problems! :) Off to call Canon...


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May 04, 2004

 

Wayne l
  Kim and Janet,

With the on Cam flash or the Canon 420ex on the Digital Rebel and the subject 5ft away, with the auto focus points on the subject, AWB, ISO 200, fresh batteries and in Photoshop 7.0 I still have to do +50 brightness and +10 contrast. Plus the camera writes really slow even with a WA Lexar card.
I have even returned the first Rebel because I thought it was that camera only now I have another one and the exact same problem.
Maybe Canon can do a filmware update to fix it.
Of course it's up to you but if Canon can't or will not fix this problem I would not think about going out and replacing a $1000.00 Canon camera with a $1500.00 Canon camera to fix the problem and what if that one has a problem also?
I'm thinking about taking this one back and getting the Nikon N70 it writes as fast as the card
you have. The only problem with that is I have the Battery pack grip (never used) that was $125 plus the 420EX Canon Flash (never used execpt for testing here at home) that won't be any good to me.
.
Wayne

Canon site;

http://www.powershot.com/ciw/ppg/EOSDigitalRebel.html


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May 04, 2004

 

Janet Mayer
  thanks wayne-i am at my wits end with this camera. you are correct, the write time is slow. but you can't expect miracles for $900, BUT I do expect to take a halfway decent picture.

i am skeptical about returning mine also, based on what I am hearing.

did you also contact canon? what do they say to you?? adjusting in photoshop works on about 25% of my shots at best. the rest are unusable for pro print quality.

we should get a petition going -LOL

i have always been a canon supporter and own all the lenses and flash etc.. it would be difficult to switch to nikon, but I might consider it also, but have no knowledge of anything nikon-models etc. and I would lose a fortune on ebay.


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May 04, 2004

 

Wayne l
  I've been a Canon fan for years also got an F-1 back in the 70's with all the goodies then a 10s in the early 90's.
I don't think $900 is a small amount to pay for a camera that cost $25 to make, it's not a $10 Brownie. LOL
I don't want to change either but I will.
Emailed Canon but no answer yet!

Wayne


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May 04, 2004

 

Wayne l
  The below is the answer I received from Canon.
Adobe Photoshop 7.0 is far Superior to any program Canon is going to pack with a camera. In fact Photoshop Elements 2.0 that
comes "with the Camera" gives me the same results.

Canon's answer:

Canon does not support non Canon software. It has not been tested and we
do not know the effects.

Does the same affect occur if the Canon software program is being used?

Thank you for choosing Canon.

Sincerely,

Todd
Product Support Representative

Customer Satisfaction... The most important product we support!


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May 05, 2004

 

Gordon
  I have a very similar problem and I own a Digital Rebal and a D70. I don't think the problem is with the camera. When I view the photo in Windows Picture and Fax Viewer it appears the same exposure as the camera (perfect). When I open Photo Shop (Elements or 7.0 or Album 2.0) all my pictures are dark. So I went into Adobe photo shop and turned color manager (profile) off and now it apears just like it looks in Windows. I am assuming that this is because Windows doesn't know what to do with the embedded color profile so it just opens the picture without these settings, shutting them off in Adobe gets me the same results. So why is the embedded color profile so dark compared to the camera LCD? Is this the actual picture or is this a software issue with the ebedded data? I can't say the actual setting I photographed in were anywhere as dark as Adobe is showing.


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May 16, 2004

 

Janet Mayer
  no difference for me either way-with or without canon software...still underexposed.
wayne, call canon back!! I keep hounding them. I got a better result with a 2.8 lens (70-200) what lens are you using?
the 28-105 (3.5-4.5) doesn't work that well.
janet


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May 16, 2004

 

Wayne l
  Hi Gordon & Janet,

Gordon,
Photoshop 7 ,edit, color settings, color management policies, if that's it, mine is off.
If that's not it please let me know how to get to it and I'll try it.

I found that setting one focus point (I use the center one) and getting the reading from the darkest part of your subject area will get a good flash pic. But don't use the subject's face area or a light area or you will get a dark pic. I guess that's accuracy but I never had one so temperamental.
It seems the flash reads from a very small area only and not a general center or overall area.

Janet,

I will hound Canon once I feel sure it's the camera. I'm using the 18-55mm that came with the camera so they can't say it's the lens, if it is it's theirs!
Maybe you both can try the center focus area as I told Gordon about and let us know what you get.

Wayne


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May 17, 2004

 

Greg Merideth
  I am using a Canon 10D with a Canon 550EX flash and a Quantum 2x2 battery pack. I have the exact same problem with auto flash. It has ruined several pictures at two weddings that I have done. I thought it might be the flash, so I bought another 550EX. Still the same problem. I would be happy for any answers anyone can provide.


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May 17, 2004

 

Raghu
  Hi Wayne,

I ahve the same problem with my camer (300 D. I experience this problem with the canon zoom browser too.

Did anyone had problem with the zoom browser?

Raghu


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June 27, 2004

 

Wayne l
  Raghu,
I haven't heard of that problem yet.
Just what do you call your "zoom browser"?

Wayne


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June 27, 2004

 
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