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Standard Deluxe/Pro FAQs:
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Do I have to know HTML?
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No. However, anywhere you can edit text you are free to add HTML. For example, wildcard pages, image titles, image descriptions, welcome text, gallery text, bio, etc. This, however, will not allow you to edit every attribute which is
just the nature of a template web system. However, many BetterPholio™ owners have learned some basic HTML tags to spice up their pages. It can be a little intimidating to start, but it's fairly easy to learn a few basic tags. There are a ton of beginner books on HTML and lessons on the web. A Google search will probably give you more than you can handle to learn this handy skill.
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Do I have to know Photoshop?
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No. All you have to do is get your images into a digital format. If you use a digital
camera, you are already there. If you use a film camera, you will need to get your
images scanned.
Once you get them digitized, you upload your photos using a simple Web page.
This automatically creates thumbnails and enlargements in standard sizes, to keep
your site looking as professional as it can be.
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Once I get set up, can I update the site at any time?
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Yes. Our easy-to-operate BetterPholio™ packages are designed to be maintainable for any user! Even a complete non-tech can customize a BetterPholio. You have full control over your site: choose your favorite layout/color combinations, and switch between them as often as you like; add or delete images and categories; choose your favorite font and color; update your home page; add links to other sites, and much more! These functions are easily accessed and manipulated from your BetterPholio Admin Center from anywhere, as long as you have access to the Internet.
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How long does it take to get my site set up?
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About 24-48 hours. Most of that time is waiting for your new domain name to register and point to our servers. However, if you are using a domain name you already own, it may take a little longer.
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Can I do cool things like slide shows?
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Yes. Our Deluxe and Pro BetterPholio™ packages offer really neat, highly customizable slide shows in all of your Photo Galleries. Our Pro BetterPholio package offers a great home page slide show as well.
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What about music?
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Streaming music is available with our Deluxe and Pro BetterPholio packages. We currently have a library of 70 songs for you to choose from in your music library and we are adding a few songs every week. It's super easy to add or subtract music from your play list with the new Music Finder.
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What other features do these Deluxe BetterPholios™ offer?
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You can create additional pages for favorite links, a guestbook or Q&A forum, articles,
a "tell a friend" function, as well as many other kinds of pages.
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What are the bandwidth or disk space limits? How many gigabytes do you allow?
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Many potential customers ask us about these technical terms. At BetterPhoto, you
can forget all that!
Unlike others, we do not force you to become a computer geek in addition to being
a photographer. We allow you to focus on what is most important - getting excellent
photos.
There are no bandwidth limits at BetterPhoto. That's right! Upload an unlimited number of photos!
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Do I get an email address?
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Even better - you get an email alias. This allows you to continue to access your
email in the same way, using whatever email-reading software you are currently using.
No need to change programs, settings, or passwords.
With a Deluxe BetterPholio™, you get an email alias that redirects email to your current
system. In other words, you can print an email address like sales@yourdomainname
on your business cards and promotional literature. This will help with branding
and name recognition. When clients email you, the email will be directed to your
current address, behind the scenes.
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Do you offer help with search engine placement?
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Yes, we offer advice and guidance as well as a special Deluxe BetterPholio™ control panel
which allows you to update things like keywords and site descriptions. These help
the search engines know what kind of site you are offering and how to best list
your site.
Having said that, in all fairness, I have to warn you that search engine optimization
(SEO) is a very difficult and time-consuming art. While we help with keywords and
descriptions and advice, it is mostly up to you and the search engine to get your
site listed and to make it show up on top. The search engines often take a long
time to index new sites (since there are a gazillion sites out there) and each one
works differently.
We also recommend reading a few of the introductory articles at Danny Sullivan's excellent site: http://www.searchenginewatch.com
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Do I get an FTP account? Can I use an HTML editor?
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No. Our solutions do not offer FTP access. These Deluxe BetterPholios™ are built on a
designed system that does not allow such individual access.
Along the same lines, we do not support the use of an HTML editor or other site-designing
programs in creating your own Web pages.
For such custom site solutions, you usually have to spend a lot more money. Feel
free to shop around - we are confident you will find our Deluxe BetterPholios™ to be
the most cost-effective, easy to maintain, and most fitting solutions for photographers.
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Can I use my Web site for a non-photography related purpose? Do you restrict certain
kinds of content?
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Although the sites are designed to showcase images, you can use them for other purposes.
Having said that, we only allow content that is family-friendly. Content that we
deem unfit for a child to view is not permitted. No pornographic, suggestive, or
offensive material. We reserve the right to refuse sites that do not fit into the
BetterPhoto idea of family-friendly content.
Other than that, we are open to how you make the most of your Deluxe BetterPholio™. While
most owners are photographers who use the site to promote their images, some people
use the sites to sell real estate, share wedding photos, sell other merchandise,
and more...
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You mentioned selling - do you offer an e-commerce option?
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Yes, but only with our Pro BetterPholios. Pro Betterpholios include a feature which make image sales as easy as it could possibly
be. Our system works with PayPal and is streamlined to make the process as easy
as it can possibly be. You have full flexibility and control over pricing and selection.
When a visitor decides to buy one or more of your photos, they are directed to PayPal's
secure site for payment processing. PayPal takes a very reasonable percentage (less
than 3%) for their credit card processing services. If you do not already have a
PayPal account, setting one up is easy. At PayPal, you set up your account and verify
it with a simple step-by-step process. You can even specify shipping and tax fees...
and PayPal does the rest for you.
Once the order is complete, you are emailed with all the information you need to
fulfill the sale. You have full control over the quality of your product - you get
to ensure that your sold photograph is exactly as you would like it to be.
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Is there a set up fee?
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No.
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Is there a domain name fee?
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No - it is included.
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Who owns the domain name?
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We register your domain in BetterPhoto's name to keep you from having to deal with
time-consuming and confusing technical issues. However, you "own" the domain name
as far as we are concerned. We have no vested interest in your domain name. We just
want to keep it as easy as possible on you.
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How inexpensive are these Deluxe BetterPholio™ solutions again?
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$199 for your first year. Here's how it works:
We charge an initial fee of $199 to set up your site. In about 10 months, and every year thereafter,
we will contact you and ask if you would like to continue. We are confident you'll
be loving the site at that time. If you decide to continue, we will charge you another
$169/year (15% off) after your first year. Prices and options are subject to change.
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This sounds too good to be true... are there any hidden fees or extra costs?
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There are no hidden fees - that's not how we work. You might opt to pay an extra
fee if you decide to change your domain name. But this is only when you want to
get an additional domain name after your first one has been registered. Because
this registration is not cheap, we ask for a $27 Change Fee if you decide to go
with a domain name different from the one you provide when initially signing up.
There are no set-up fees or hosting fees.
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Still Have Questions
If you still have some unanswered concerns or questions, do not hesitate to
contact us at BetterPhoto. We would be happy to help you work out the details.
What Others Are Saying
If you would like to know how current Deluxe BetterPholio™ owners feel about their sites,
visit the Deluxe BetterPholio™ Testimonials page.
Sign Up Today!
Let BetterPhoto.com set you up with your own distinctive Web site. It is only $199 to get started and then $169/year (15% off) after your first year.
Click here to sign up.
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Join the team of BetterPhoto sites - sign up for your very own Deluxe BetterPholio™ and
start showcasing your photos on the Web today!
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