BetterPhoto Q&A
Category: Caring for Cameras and Equipment

Photography Question 

Stephanie Frey
 

Missing Pixels?


I shoot with a Canon 10D and the last few times I downloaded my images I've noticed that there are numerous pixels missing. Even before I start to do any editing. What could be causing this?


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July 16, 2008

 
- Carlton Ward

BetterPhoto Member
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  Hi Stephanie,
Are all the images missing pixels in the same place? This could be a sensor problem. Are you shooting Raw, JPEG, or both? Try shooting Raw+JPEG and see if both images look the same. If it is the sensor, you may have dust which you can clean with an air blower or sensor swipes if you are comfortable doing this. You may also try a different CF card to eliminate that option. After that, I would suggest taking it to a camera shop and have them check it out.
Good Luck, Carlton


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July 16, 2008

 

Stephanie Frey
  Thanks Carlton! It happens with both Raw and JPEG and in different areas (I believe). I'll try cleaning my sensor today. Thanks again!


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July 16, 2008

 

C, William Dunsay
  If cleaning didn't work try Canon's Tech Support. They're great. You have to ship and wait for the return but if your under warranty it's worth the effort.
Bill D.


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August 13, 2008

 

BetterPhoto Member
  You need a sensor stimulator. Your cameras sensor isn't excited about the pictures you're taking so it looses interest and only grabs parts of the shot.


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August 13, 2008

 

Stephanie Frey
  Cleaning cleared up 98% of the problem. Thanks though!


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August 13, 2008

 
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