BetterPhoto Q&A
Category: Buying vs. Repairing Your Camera

Photography Question 

Ellen
 

Broken Dreams


I have had a Fuji s2pro for a month. It detached itself from the strap and hit the concrete. The prism came out. Is it worth getting fixed, or do I just go away and sob? I love this camera. I have a wedding in N.Z. in two weeks. I am so upset


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October 24, 2004

 

Bob Cammarata
  OUCH! ... I know how you feel. I once had one of my cameras, with a $900 lens, go tumbling end-over-end down a rocky hillside and land in a stream. It hurts a lot at first, but we learn from it and move on.
Since your camera is only a month old, and "detached itself" from the strap, you may be eligible for a warranty repair. Even if you're not, it would still be wise to get an estimate for repairs. It might not be as bad as you think.


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October 24, 2004

 

Bill Boswell
  I am sorry to hear that. If you purchased with a credit card it may offer some coverage. Good luck.


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October 26, 2004

 

Gregg Vieregge
  I had my S2 fall off the tripod, and you can guess the rest. Fortunately, I had it insured with a $200 deductible, so the $440 repair wasn't such a bad hit. Go towards seeing if the warranty will cover. As far as the strap, I have my wife sew through the double straps for extra security. Also sometimes the places where you bought it from will loan you a camera free of charge while yours is being repaired. This is a good place for repairs.
http://www.northwestcamera.com/services.cfm?action=digital


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October 26, 2004

 

Karrel Buckingham
  I had a similar, but not as devastating, experience with my Fuji FinePix s7000. The first time I took it out, one of the straps detached. It had been on correctly, but slipped off. Fortunately, I was holding it tight and it didn't fall against anything. So I immediately exchanged the cheap leather tongs & tin rings with thicker rings and metal hooks. I feel much safer now. I think it is a Fuji problem.


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October 27, 2004

 

Heather K. McFarland
  Most people have significant money tied up in their camera equipment. So, invariably, you should have insurance covering the replacement cost of all your gear!! Talk to your homeowners insurance agent. Get a rider put on it for your camera gear. I have over $10,000 worth of equipement covered with my rider. It only costs me $160.00 a year, with no dedutible for claims! It doesn't matter how you screw up with a rider, it's covered. Drop it in a lake and can't get it back ... covered ... drop it on the floor and break it ... covered ... etc., etc. It's a must-have and a great piece of mind!!!


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October 30, 2004

 

Faye Bishop
  I agree with Heather. My camera went for a swim at a local beach. Sea water and sand and cameras don't mix. It was completely covered by my householders insurance and I was so relieved that I didn't mind the great photos I had lost.

I would recommend insurance for sure.

Faye Bishop


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November 02, 2004

 
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