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Photography QnA: Problems with Photo Equipment - Tips & Tricks

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Category: What's Wrong With My Photographic Technique? : Problems with Photo Equipment - Tips & Tricks

Looking for photo equipment tips & tricks? Ask all of your photo equipment questions in this Q&A.

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Photography Question 
Rob Warwick
BetterPhoto Member
robdoc75.com

member since: 4/27/2009
  1 .  Autofocus won't work
I have a Canon 70D. It has been working fine since I bought it 6 months ago. Now, the autofocus doesn't work when I press half on the shutter button. It isn't the lenses, because autofocus works on my other Canon digital. I have played with the menu settings and nothing seems to make it work. I lost my manual so I don't understand all of the controls. Either the camera needs repair or I am setting something wrong on the camera - hopefully something very obvious. Thanks, Rob

7/26/2014 8:26:48 AM

  Check the Canon site and you can download a manual for this camera. Check pages 101 ff. for some information that may solve your issue.
Hope this works for you!

7/26/2014 1:30:38 PM

Christopher J. Budny
BetterPhoto Member
chrisbudny.com

member since: 10/3/2005
  Also check all of the metal contacts on the lens mount of your 70D in case they've become dirty and aren't making good signal contact with the lens.

7/27/2014 3:06:44 PM

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Photography Question 

BetterPhoto Member

member since: 11/17/2008
  2 .  password
Hello
Just a simple question?
When I sign again do I have yo use the temporary password ? or my own!

thank you..

7/24/2014 5:12:59 PM

  Hello,
Thanks for the note, and here's how to change your password:

At the upper right of any BetterPhoto page, sign into your Member Center with your current email/password combination. Then, in your Member Center, click on the My Info link at the upper left. On the next page, click on the "change password" link at the far left. You can then change your password, which you'll use for future sign-in's.

Have fun!

7/24/2014 11:31:39 PM

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Photography Question 
freddy kietzmann
BetterPhoto Member
Contact freddy
freddy's Gallery

member since: 3/18/2008
  3 .  adobe bridge problem
I am no longer able to retrieve my keywords in adobe bridge (CS3 Photoshop). The find and search no longer works. Can anyone provide some help or a link where I get some tech support?

Freddy Kietzmann

10/19/2013 5:07:34 AM

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Photography Question 
Emile Abbott
BetterPhoto Member
Contact Emile
Emile's Gallery
emile-abbott-photography.com

member since: 9/29/2004
  4 .  How to refold a 5X7' collapsable B&W background
I just purchased a 5 X 7 foot collapsable background for doing portrait work. I comes in a round shape about 2 feet wide in a bag and expands out to 5' wide and 7' tall and has black on one side and white on the other side for use. My problem is there were no instructions on how to refold it back into the round shape. It seems like it might take two people but so far I have been unsuccessful in getting it back into the round bag. Any suggestions.
Emile
egabbott@rocketmail.com

9/1/2013 2:14:10 PM

  Sounds like one of the round collapsible reflectors - same principle. I suggest doing a google search on it. May sound silly but I bet you can find a youtube video of someone demonstrating it. For my reflector, I just hold either side and kind of twist my hands/wrists in opposite directions, right hand clockwise and pushing forward, left hand counter clockwise and kind of pulling backward. It's hard to explain.

9/1/2013 10:14:51 PM

  Nikki is correct on both accounts. It is hard to explain and there are youtube videos that demonstrate the procedure. Once you watch it being done it makes perfect sense and will fold up easily.

9/3/2013 7:05:52 AM

Dennis Flanagan
BetterPhoto Member

member since: 12/31/2005
  One hand and 10 o'clock, the other at 4 o'clock and twist inwards toward each other twisting it in what feels like a figure 8 position.

9/3/2013 10:12:48 PM

  Thanks Nikii, Dayna and Dennis.

9/4/2013 7:04:51 AM

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Photography Question 
Bob Cammarata
BetterPhoto Member
cammphoto.com

member since: 7/17/2003
  5 .  Sensor Sensibilities
Has any one tried manually cleaning their full-frame sensor with one of those swab kits?
I tried to swab my D-800 sensor but I just made a mess of things! I can't seem to get rid of the residue.
(With my D300, it was a no-brainer.)

Local shops won't touch it, and I'd like to avoid sending the camera to Nikon to get it cleaned.

...any advice??

8/23/2013 2:17:50 AM

  I use sensor swab by photographic solutions along with eclipse all the time. About the only advice I can give is to make sure you have the right size swab. The real trick is to use the right angle and pressure and a smooth stroke. Try to use just enough pressure so that the swab doesn't chatter when you drag it along the sensor. My first attempts were a disaster to. Just keep at it....it's true...practice makes perfect.

Nick.

8/27/2013 4:23:31 PM

Bob Cammarata
BetterPhoto Member
cammphoto.com

member since: 7/17/2003
 
 
  Early Instar Swallowtail (Papilio)
Early Instar Swallowtail (Papilio)
 
  Enlarged Portion of Frame
Enlarged Portion of Frame
 
 
Thanks Nicholas.
I know all about having the right sized swabs. (...after first having achieved disastrous results by using the wrong size.)
When I acquired the proper sized swab kit, I assumed that my dilemma would have been licked, so to speak.
I've attached a recent photo to illustrate exactly what I've been dealing with.

The good news, is that subsequent attempts in removing the residual streaks and spots have produced much better results, so at least I know I'm on the right track.

8/27/2013 5:47:45 PM

  Yikes.....I thought I had a problem because I couldn't get rid of some stubborn dust. I'm wondering if that is grease that somehow got on your sensor.

BTW is that the 800 or the 800E. I'm looking to buy an 800E.

8/28/2013 10:13:16 AM

Bob Cammarata
BetterPhoto Member
cammphoto.com

member since: 7/17/2003
  Those streaks appeared after I attempted to clean a few dust specs.
That is residue left from my (failed) attempt at swabbing.
As mentioned, subsequent attempts have looked much better, so I think I'm feeling confident in my decision not to send it out to Nikon to be cleaned.

BTW, mine is a D800...not D800E.

8/28/2013 2:04:39 PM

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Photography Question 
Camille Jones

member since: 9/16/2009
  6 .  Canon 5D Mark III multiple cards
How do I designate which card will be used? I am unable to locate the answer in the instruction manual. Somehow it switches cards without shooting video at all! Surely this is a simple setting which I am missing!

5/2/2013 2:12:48 PM

  In the menu, go to "Record func+card/folder sel." Hit the set button. Go to "Record/play". Hit the set button. Choose "1" (your cf card), or "2" (your sd card). Hit set... :-)

5/4/2013 11:29:11 AM

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Photography Question 
Meghan Gonski

member since: 9/7/2007
  7 .  dedicated flash
So does ANYONE know how to change the ISO or f/stop on a dedicated flash when using it wireless off camera? I can't figure it out by Google or my 1 page flash manual.
I'm going to ask my instructor tomorrow but hoping someone could answer tonight as I'm taking pictures right now. I don't really want to keep my camera at only the flash settings. :(
Vivitar DF-483-CAN Series 1 (you don't have to have the same flash as me; just suggestions could set me on the right track maybe)

2/5/2013 1:34:02 AM

Gregory LaGrange
BetterPhoto Member
gregorylagrange.org

member since: 11/11/2003
  If it's dedicated and wireless, doesn't it operate by changing the power output based on what you set the camera to?

2/5/2013 10:49:28 AM

Meghan Gonski

member since: 9/7/2007
  I don't know but when it's off camera it doesn't show the same ISO or f/stop as my camera.

2/7/2013 6:12:22 PM

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Photography Question 
Sheri Camarda
BetterPhoto Member
Contact Sheri
Sheri's Gallery
sheris-majestic-photos.com

member since: 8/31/2004
  8 .  Tamron 400 lens - manual focus
Any tips on using this lens? Harder than I thought to manual focus it on the Niki.

12/29/2012 2:24:43 PM

Gregory LaGrange
BetterPhoto Member
gregorylagrange.org

member since: 11/11/2003
  Harder how? Harder to turn the focusing ring or harder because it has a different ratio to the change in focusing distance?

12/29/2012 5:34:15 PM

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Photography Question 
Hugo Luis Villalobos
BetterPhoto Member

member since: 6/5/2006
  9 .  Uploading photos from a Mac
Do any body else is unable to upload photos from a Mac computer? Every time I attempt to do so, I get an error message from the Java applet, wether in FireFox or Safari. Is it the tiff format?

I'll appreciate any help.

12/2/2012 9:09:07 PM

  Hi Hugo,
Sorry for the delay in responding.

Yes, the issue could be Tiffs. While it's possible to upload a Tiff file, it will take longer, especially if uploading more than one image at a time. Plus, if the file is a large size, it might be impossible.

The best approach would be to upload JPEGs, and then size them at anywhere from 800 pixels to 1600 pixels - maximum - on the long side.

I hope this is helpful!

Thanks,
Kerry

12/5/2012 7:06:28 AM

  P.S. Also, if your files are the right side and you are still having an issue, you might try the Alternate Image Uploader. You'll see that link at the bottom of the first uploading page. It often works, and it doesn't require a special program.

12/5/2012 7:09:13 AM

Hugo Luis Villalobos
BetterPhoto Member

member since: 6/5/2006
  Thank you very much, Kerry. The alternate Image Uploader worked perfectly. Problem solved.

Hugo

12/6/2012 12:35:51 AM

Ken Smith
BetterPhoto Member
Contact Ken
Ken's Gallery

member since: 6/11/2005
  Kerry, you mention 1600 pixels. Doesn't BP down-size the photo to 800 pixels max, if the uploaded size is larger than 800? If so, is there an advantage of uploading to 1600 pixels?

12/6/2012 4:37:50 AM

  Hi Hugo,
Great to hear - thanks for the followup!
Kerry


Hi Ken,
Thanks for asking! Here's a Team BetterPhoto blog that addresses the issue:
Wondering what size images to upload to BetterPhoto?

Kerry

12/6/2012 6:55:16 AM

Ken Smith
BetterPhoto Member
Contact Ken
Ken's Gallery

member since: 6/11/2005
  Kerry, thanks for the link. Just to confirm, if I upload an image at 1600 pixels on the long size, will BP allow me to display that same size from my gallery? Years ago, we could, which was great for uploading panos. But that changed a few years ago. Now, when I try uploading a larger sized image to my gallery; e.g, one to 1600 pixels, BP crunches it down to 800 pixels.

How do I display an image that's larger than 800 pixel in my basic gallery, without it reverting down to 800 pixels? THey all seem to scale back down to 800 pixels.

If other BPers can display images that are larger than 800 pixels, please chime in. Thanks!!

12/6/2012 8:09:05 PM

  Hi Ken,
Thanks for the input. Yes, the pics will be downsized, except ... (from the Team BetterPhoto blog):

"The only exception is when you upload an image to your home page on your Deluxe or Pro BetterPholio web site. Whatever sized image you upload to your home page is what will be displayed there."

Hope this makes sense!

Kerry

12/6/2012 10:23:15 PM

Ken Smith
BetterPhoto Member
Contact Ken
Ken's Gallery

member since: 6/11/2005
  Kerry, yes, that makes sense. I was hoping BP would allow larger-sized images in our basic galleries, and for the contest. Maybe one day? :-)

12/7/2012 3:43:05 AM

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Photography Question 
Frank P. Luongo
Contact Frank
Frank's Gallery
francislphotography.com

member since: 6/7/2004
  10 .  Problem with lens
I have a Canon T3i

My tripod is aluminun , It has ballhead directly. It's heavy and works OK with my kit kens 18-55.
With my bigger lens, I compose, then seconds later I find the lens in a lower position.
Is this "lens creeping"---I've heard that term before.

What are my options.

11/25/2012 9:48:22 AM

Gregory LaGrange
BetterPhoto Member
gregorylagrange.org

member since: 11/11/2003
  Lens creeping is when you're aiming down with a zoom lens, and because there's not enough built in friction/resistance in the lens barrel, it's own weight makes is slide down. Like a window that you open that doesn't stay up.
If what you're having is the lens on the tripod won't stay level, the tripod isn't made to support a lens that heavy, or you're not tightening it enough, or something is loose or worn out that you can't tighten it enough.

11/25/2012 9:59:51 AM

  Frank, if the whole camera's sinking, a too-light tripod body or head is possibly the answer. A cheaper solution (if it works) is tightening the obvious stuff. Then try wobbling your camera while it's on the tripod. If it gives, you need to do something where the camera base attaches to the tripod -- some kind of washer.

For lens creep, I carry a wide rubber band and, after composing, slip it over the seam between the moving and the still part. Looks weird, but it works.

11/25/2012 11:00:36 AM

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