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Photography Question 
Carol Quina
BetterPhoto Member Since: 1/26/2012
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MAC & The New BP


When I click on an image thumbnail to view it, it brings me to the comments page but doesn't show the image. I have to exit out of it and reclick on it and then it brings me to the image. This only happens on my MAC not my PC and only since the new BP. Does anyone else that uses a MAC have this problem?


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9/1/2014 6:26:30 PM

 
Ken Smith
BetterPhoto Member Since: 6/11/2005
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  Carol, I have a Mac but it's fine for me. I hope it's an easy fix.


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9/1/2014 8:08:52 PM

 
Carol Quina
BetterPhoto Member Since: 1/26/2012
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  Thank you Ken.


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9/2/2014 8:59:15 PM

 
Christine Greenspan
BetterPhoto Member Since: 3/19/2009
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  I have the exact same problem. It's been kind of frustrating. Hoping BP is aware of it or maybe send an email?


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9/4/2014 4:59:42 PM

 
Lindley Johnson
BetterPhoto Member Since: 8/18/2004
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  I have a MAC and don't have that problem. Hope you can get it straightened out.


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9/5/2014 8:47:25 AM

 
Mary  L. Olson   Those of you who are having problems need to let BP know. Give them the following information:
Type of Processor: Is it one of the newer Intel or an old Power PC?
What OS are you running? Is it one of the "cats" -- Tiger or Mountain Lion, for example, or the newer Maverix?
What browser are you using? Safari, Firefox, IE, Chrome etc. and what version?

If you don't know the answers to these questions look under the Apple menu at the far upper left and open About this Mac. That should give you information on the model of the Mac (look at "Processor" and OS. Then open your browser and look in the same location for the version number.

It is standard protocol to test a website against common versions of hardware and software, but as we develop more computer history, it is hard to handle them all, especially when time and resources are limited.



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9/5/2014 9:55:20 AM

 
Christine Greenspan
BetterPhoto Member Since: 3/19/2009
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  Excellent idea, Mary. Thanks. I'm going to do this.


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9/7/2014 3:09:57 PM

 
Carol Quina
BetterPhoto Member Since: 1/26/2012
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  Thanks everyone. Christine - let me know if they get it worked out for you.


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9/8/2014 11:47:04 AM

 
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