BetterPhoto Q&A
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A P		Canon 50D HELP I'm trying not to be upset BUT my new camera (Canon 50D) seems to be having a problem. Well not the camera itself more that CS3 can not read the RAW files. Do I need to install their software so Adobe can read the files? I didn't with my XTi. Can someone PLEASE HELP me with this. Thanks, trying not to panic but ..... To love this question, log in above December 30, 2008

- Carlton Ward Contact Carlton Ward Carlton Ward's Gallery		Hello Ann, CS3 does not support the Canon 50D raw files - but here is the latest ACR 4.6 download from Adobe that is supposed to fix it. http://www.adobe.com/support/downloads/detail.jsp?ftpID=4036 Download it and let us know if this works. - Carlton To love this comment, log in above December 30, 2008

- Carlton Ward Contact Carlton Ward Carlton Ward's Gallery		Hi Ann, I found another bit of info for viewing raw file thumbnails in Bridge. If they dont appear, try clearing your cache... Purge the central cache manually. 1. Open Bridge CS3. 2. Choose Bridge CS3 > Preferences > Cache (Mac OS) or Edit > Preferences > Cache (Windows). 3. Note the folder path that is listed beneath Cache Location. 4. Close Bridge CS3. 5. In the Finder (Mac OS) or Windows Explorer (Windows), navigate to the folder path that you noted in Step 3. Then delete the folder named data. On Windows XP, the default cache location is \Documents and Settings\[user name]\Application Data\Adobe\Bridge CS3\Cache. Note: On Windows, the default paths include hidden folders. To make hidden folders visible: 1. In Windows Explorer, choose Tools > Folder Options (Windows XP) or Organize > Folder And Search Options (Windows Vista). 2. In the Folder Options dialog box, choose the View tab. 3. In Advanced Settings, select Show Hidden Files and Folders. 4. Click OK. Cheers - Carlton To love this comment, log in above December 30, 2008

A P		Thanks so much for the info Carlton. I'm working today UGH but will try this later and let you know how it goes. I really appreciate your help and have a wonderful happy healthy New Year! To love this comment, log in above December 31, 2008

A P		Couldn't wait LOL Used the download and replaced the Camera Raw file with the new one from your download and I'm back in Business. THANK YOU, THANK YOU, THANK YOU Carlton. Really I appreciate it sooo much. To love this comment, log in above December 31, 2008

- Carlton Ward Contact Carlton Ward Carlton Ward's Gallery		Your Welcome Ann, Thats what this forum is for. Happy New Year, Carlton To love this comment, log in above January 04, 2009

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