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Photography Question 
Wanda-Lynn Searles
BetterPhoto Member Since: 9/13/2004
Contact Wanda-Lynn
Wanda-Lynn's Gallery
 

Need some help with Photoshop error troubles


Not sure if I picked the right category for this.
But I hope some one can help me with this because I really need my Paint Shop 11 for making greeting cards. Every time I try to use a picture I have saved on my computer to make a greeting card I keep getting this error and can't find anything on it. This is the error I get: An unexpected error occurred while reading C:\Documents and settings\Wanda-Lynn\Desktop\DSCF0304-,jpg.
So any help I would really appreciate Thanks.


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1/29/2008 7:47:04 PM

 
Ariel Lepor
BetterPhoto Member Since: 9/8/2005
  Number one, browse to your picture on the computer and make sure it is named "DSCF0304.jpg" and not "DSCF0304-,jpg". If you got the extension wrong, it won't work. Also make sure other programs can open the image.

Second, what program are you using, Photoshop or Paint Shop?

If you keep getting the error, my suggestion would be to re-install the software or try different pictures. If that doesn't work, try making another Windows user account, install the program there, and try again. If that doesn't work, maybe something got corrupted and you need to completely re-install Windows (doesn't it suck to have a non-UNIX operating system?). Or you could try other software.


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1/29/2008 10:35:55 PM

 
Richard Lynch
BetterPhoto Member Since: 6/12/2005
  Likely changing the name to [whatever].jpg as Ariel suggests will take care of the issue. PCs tend to look at the extension for information about the image rather than the file content, so they are easily fooled.

Richard Lynch


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1/30/2008 11:19:23 AM

 
Alexander Czernin-Morzin
BetterPhoto Member Since: 1/27/2006
  Wanda-Lynn,

I just was going to jump in (my wife Christine found the message) and tell you to change the "," to a "." but I got beat to it by Ariel and Richard!

Richard, as I said previously "you ARE all over" the joint helping! Thanks!

Alexander


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1/30/2008 12:52:11 PM

 
Wanda-Lynn Searles
BetterPhoto Member Since: 9/13/2004
Contact Wanda-Lynn
Wanda-Lynn's Gallery
  First off I want to thank you Ariel,Richard and Alexander for all your help. But I found out you had to go under Photo Workshop and click on Import to get the photo to work.It also worked without changing the name of the photo but I plan on changing my photos to where it has something like this DSCF0304.jpg.
Now is it better to have your photos named like this DSCF0304.jpg then to have something like "Pink Roses"?
Thanks again for all your help it means a lot to come to this site and be able to ask for help and some one is there to help you.

Wanda-Lynn


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1/30/2008 1:49:45 PM

 
Richard Lynch
BetterPhoto Member Since: 6/12/2005
  If the file was named with a comma, it was likely imported because the program ignored the extension at that point. If you'd like it to work the right way, try renaming and then "importing" will likely not be necessary.

Richard


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1/30/2008 2:29:01 PM

 
Ariel Lepor
BetterPhoto Member Since: 9/8/2005
  The program doesn't care if it's DSCF0304 or "Pink Roses", just as long as it ends with ".jpg". Also, some programs might not like spaces but that usually doesn't matter. If you name it "pinkroses.jpg", that's fine (and it makes it easier to find the picture by searching in the name), but it takes time to rename pictures and isn't necessary.


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1/30/2008 2:32:42 PM

 
Wanda-Lynn Searles
BetterPhoto Member Since: 9/13/2004
Contact Wanda-Lynn
Wanda-Lynn's Gallery
  Thanks Richard and Ariel.


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2/20/2008 7:45:16 PM

 
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