BetterPhoto Q&A
Category: New Questions

Photography Question 
Peter W. Marks
BetterPhoto Member Since: 3/5/2006
Contact Peter
Peter's Gallery
 

Blotchy image on monitor.


Have I inadvertantly messed up my computer settings? Just downloaded some "recent entries" for the contest and was looking at a wedding portrait of a bride. It looked as if she had undergone botched plastic surgery as the skin lacked any detail and had a strange blotchy appearance. I know that the problem is at my end as other bp members were pretty complimentary in the "constructive criticism" section and I also took a look at some other folk's full-face images that I have been very complimentary about in the past and they now have a similar appearance. The best way I can describe it is to say that for instance the woman's face looks as if someone has made a mess of cloning away tiny imperfections using a sample taken from an area of skin that had no pores or texture.
Thanks for any help you may give me.

Pete


To love this question, log in above
5/25/2007 5:58:46 PM

 
Ariel Lepor
BetterPhoto Member Since: 9/8/2005
  I doubt you messed up your computer... Do other parts of the image and screen appear blotchy? If so, try attaching a different monitor. If both screens show blotchy stuff all over, maybe you did mess up something. If you are using Windows, you could try changing the screen settings. Go: Right click desktop > Properties > settings > Choose the highest size screen and highest color settings. In Mac, open the system preferences, under hardware click displays, choose the highest screen resolution and millions of colors.


To love this comment, log in above
5/27/2007 1:04:43 PM

 
Ariel Lepor
BetterPhoto Member Since: 9/8/2005
  I doubt you messed up your computer... Do other parts of the image and screen appear blotchy? If so, try attaching a different monitor. If both screens show blotchy stuff all over, maybe you did mess up something. If you are using Windows, you could try changing the screen settings. Go: Right click desktop > Properties > settings > Choose the highest size screen and highest color settings. In Mac, open the system preferences, under hardware click displays, choose the highest screen resolution and millions of colors.


Ariel
ScrattyPhotography Blog


To love this comment, log in above
5/27/2007 1:04:54 PM

 
Peter W. Marks
BetterPhoto Member Since: 3/5/2006
Contact Peter
Peter's Gallery
  Really appreciate you responding to my query Ariel but still haven't found the answer to the problem. Changing settings of the monitor didn't help and even using the "restore' facility on the computer which reset all the settings to those of a month ago was not the answer. This would suggest that it is a fault of the monitor except that if I upload a similar image from my own pics on the hard drive then all appears well, it is only when I download from Betterphoto that I have this problem and it appears to only be on larger areas of similar color. By this I mean that strands of hair etc look fine but the cheeks, chin forehead etc have this strange discoloration.
I am wondering if somehow the image is being over compressed in downloading and somehow when being displayed all the "missing" pixels are being interpolated.I think it would need one of our tech geniuses to answer that! lol.
But thanks again Ariel.


To love this comment, log in above
5/28/2007 4:56:35 PM

 
Ariel Lepor
BetterPhoto Member Since: 9/8/2005
  When uploading to BetterPhoto, you have to be careful if you want it to look right. First, save the picture as a TIFF or high quality JPEG with 480 pixels on the short end. Then edit that picture to your liking. Since this picture is now properly sized, BP will not resize it and it will look just like it does on your monitor.


To love this comment, log in above
5/28/2007 5:03:55 PM

 
Peter W. Marks
BetterPhoto Member Since: 3/5/2006
Contact Peter
Peter's Gallery
  Hi Ariel. I have finally cracked it after three frustrating weeks. By a tedious process of elimination and downloading the same image onto other folks' computers I came to the conclusion that it wasn't my monitor, wasn't my computer, wasn't BP's fault(!)
It appears to be an AOL problem. What was confusing for me was that images with many different colors and objects looked just fine but when for instance I downloaded an image of a full face that was mainly pink the outcome was bizarre. There was a great image of a boy with a very freckled face on the BP competition section but on my monitor all the freckles blotched together and the clear pink parts of his face looked exactly as if he had plastic surgery after severe burns. What it turns out to be is a problem with the AOL browser. I had this flash of inspiration and used the Internet Explorer browser on my computer in place of the AOL one. AOL is still my ISP but as soon as I am connected to the Internet I switch to the Internet Explorer browser that came installed on Windows XP on my computer. Problem solved!
Tonight I sleep! Thanks again for your suggestions Ariel.

Pete


To love this comment, log in above
6/13/2007 3:55:25 PM

 
Ariel Lepor
BetterPhoto Member Since: 9/8/2005
  Yes, AOL does apply extra image compression, but I didn't think about it. Use Firefox instead of Internet Explorer. It doesn't let in most of the spyware cookies, and you can have Adblock Plus to prevent other ads.


To love this comment, log in above
6/13/2007 4:27:36 PM

 
Ariel Lepor
BetterPhoto Member Since: 9/8/2005
  P.S. I believe there is a way to change AOL's settings so it doesn't apply the extra compression.


To love this comment, log in above
6/13/2007 4:28:03 PM

 
Peter W. Marks
BetterPhoto Member Since: 3/5/2006
Contact Peter
Peter's Gallery
  Yes, there is but I had the settings on AOL's minimum compression but that didn't work. What is curious is that up till a few weeks ago I had not noticed anything out of the ordinary. Maybe they have altered something at their end to save bandwidth. I don't trust large companies!


To love this comment, log in above
6/13/2007 7:14:23 PM

 
Log in to respond or ask your own question.