 Irene Troy |
Problems with Canon printers I guess this is my year for technology problems – first it’s my computer that runs intolerably slow and now it is my Canon i9900 printer that is causing me a real headache. BTW: if you are considering a Canon photo printer, you might want to think twice. This is my 2nd i9900 (the first one was sent back and this is the replacement) and I keep having the same issues. As good as Canon is with cameras – and personally, I think they have some of the best ever made – they seem hopeless with printers. Getting help from them is also ridiculously difficult – or at least that has been my experience. So, editorial aside: does anyone have advice on how to get this silly thing to actually feed the paper through? I have been struggling with this problem for months and have yet to find an answer that reliably works. The printer simply will not pick up 5X7 sheets and now doesn’t want to pick up even the 8X10 or 8.5X11 sheets. If I finally get a sheet to feed through it often sticks or comes out printed crooked. I’ve tried every step outlined on their less than helpful website: cleaning the rollers; realigning the printer heads and resetting the printer back to the defaults. I have also done the deep cleaning thing numerous times. I have a job to get out this week and am going nuts just trying to get things printed, so any help will be much appreciated. Incidentally, for Gregory and others who might wonder: I have conducted an exorcism in the hope of getting rid of the evil spirits that appear to be haunting my office and affecting all my hardware. Thanks, folks! Irene
|
|
|
|
||
- Gregory LaGrange Contact Gregory LaGrange Gregory LaGrange's Gallery |
Yes, was wondering. I have an i850 that hasn't had anything gone wrong with it(knock on formica). Cleaning printer heads isn't a paper feed problem I don't think. An alignment or bent roller. Maybe some part that works in turning the roller, like wheel and pulley, which I would suspect is made of plastic and fabric cable. Maybe there's a crooked pulley wheel or a stretch or worn cable. Outside of what got into your computer spreading to your printer, does anybody else have access to this office? Maybe far fetched but after watching hidden camera shows, there's still that chance of somebody doing something intentionally. Unless this is a home office, than file that under grasping at straws. This has me as perplexed as you are. Just minus the aggravation. Good luck.
|
|
|
|
||
|
Robert E. Gaughan |
Wow Irene... you sure are having issues.. I dont use Canon printers. I have a friend however that has the i9900 and has great succes with it. IT prints very nicely. I usse an DeskJet 9650 Wide format by HP.. its older.. but makes great prints for me. I want to get the newist 13 x 19" printer, but my Reble XT or XTi comes first... good luck!
|
|
|
|
||
|
Irene Troy |
Hi Guys and thanks for trying to help, again. Now get this one and see if it makes any sense what so ever: While waiting for someone at Canon to get back to me (a wait measured in days or weeks) I decided to once again go through the same recommended procedure for cleaning the rollers – this is on their website and also in the booklet that comes with the printer – the last step is to send several sheets of regular paper through the rollers. Well, the sheets feed through fine. Then I sent a sheet of photo paper through as a test sheet and it went through just fine. However, when I sent an image through to be printed, the rollers would not pick up the same paper. The printer gets the order to print, so it is not a communications issue; it just does not pick up the paper. Then I went in and checked the custom option “prevent paper abrasion” and the printer now picks up the paper if not every time, at least every other time. I also get one of those dire warning type alerts saying that having this box checked will cause all sorts of horrible things to happen. Thus far the only horrible thing that has happened is that the image is actually printed correctly. Beyond Odd! Gregory – your idea is not so wild, even if a trifle paranoid! Lots of people come traipsing through my office during a typical week. The office is in the barn and we have programs going on all week. Personally, I think that either my cats, the dogs, or one of the horses is doing all of this because they don’t like it when I am not spending all my time with them. LOL Tomorrow the lottery is worth something in the neighborhood of $350 million. I guess I’ll go buy a ticket in hopes that I will win and then I can scrape all of this mess and buy something really cool – like the new Canon Mark III. Irene
|
|
|
|
||
|
This old forum is now archived. Use improved Forum here
Report this Thread |
||