BetterPhoto Q&A
Category: New Answers

Photography Question 

April Todd
 

PSE4 upload onto BP problem


Hello, I just edited a photo in PSE4, and saved it. Then I logged onto the BP, and tried to upload it (I could see my pic, then I dragged and dropped it into the BP box, then pressed send). It said my upload was successful, then I went to add in a description, and there was no picture, just a big white frame with no picture inside. Can anyone help me out? Thanks in advance to anyone who responds!!


To love this question, log in above
December 14, 2006

 

Robyn Gwilt
  Hi April
Did you try to drag it from the PS window? Save your pic to your desktop or in My Photo's, give it a name. Then open your BP, and go to upload photo's and follow the prompts - shouldn't be a problem. When you finishes editing your pic, did you flatten it? Maybe you dragged a blank layer?


To love this comment, log in above
December 15, 2006

 

April Todd
  Thanks for helping! I did all of that already, and it's still just white. When I go into my photos to upload the photo onto BP, I can actually see my edited pic, but when I do the send command to upload onto the BP, it turns it into a white canvas in my gallery! So confused, but thanks for trying to help, I really appreciate it!


To love this comment, log in above
December 15, 2006

 

Robyn Gwilt
  Sounds very odd - have you shut everything down and re-started? Have you tried with another pic and been successful? I'm shutting my pc off now - will be away for 3 weeks, but will check on my return :)


To love this comment, log in above
December 15, 2006

 

April Todd
  Still not working, I am having someone come over to take a look...I know it is very odd. Thanks for everything!


To love this comment, log in above
December 18, 2006

 

Robyn Gwilt
  Hi April, back from holiday - did you come right?


To love this comment, log in above
January 05, 2007

 

April Todd
  Hello! Sorry it has taken me so long to get back, we have been in MI for a while. I still can't get my pics to upload so there is a lady coming over to see what the problem is next week. Hopefully it will get cleared up...

Thanks so much!
April


To love this comment, log in above
January 13, 2007

 

Charlene Bayerle
  Hi April
This is just a guess.....but when you saved your photo after editing it in photoshop,did you save it as a jpeg?
That may be the problem. Just a suggestion.
Charlene


To love this comment, log in above
January 13, 2007

 

April Todd
  Thanks for the suggestion! I do save as JPEG. Am I not supposed to do that? All of my other pics are JPEG that I upload onto BP, but they were not previously edited in PS before. Thanks so much,

April


To love this comment, log in above
January 14, 2007

 
- Darren J. Gilcher

BetterPhoto Member
Contact Darren J. Gilcher
Darren J. Gilcher's Gallery
  It says you can send asa JPEG, or TIFF, or BITMAP, or PING. Did you send a pic only 500 pixels on the short side?


To love this comment, log in above
January 14, 2007

 

April Todd
  I don't think so, but I am not that tech savvy if you know what I mean. All of my pics say they are 300 resolution in PS. I am shooting with a Nikon D50. Maybe I will go back in and look, thank so much!!


To love this comment, log in above
January 16, 2007

 
This old forum is now archived. Use improved Forum here

Report this Thread