 Richard S. Clemens |
B&H Salesperson I spoke with two B&H salesmen on two different occassions, each time I had a problem understanding them, they were patient and knowledgeable. Does anyone know a salesperson and telephone extension that might help me?
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Mark Feldstein |
Howdy Richard. I don't get it: If you couldn't understand them, how do you know they were patient and knowledgeable? B&H has about a gazillion different departments, photo, darkroom, audio, ad infinitim. Sometimes the folks there tend to talk very quickly which makes them hard to understand, especially with a Brooklyn accent. I suggest that you just keep calling the toll free # until you find someone you can work with. Mark
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Christopher A. Vedros |
I've always just ordered from B&H's website, but I knew what I was looking for. Maybe you could tell us what questions you had, and maybe we could help you. Chris
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Richard S. Clemens |
Hi Chris I want to purchase a Canon 100-400 4.5-5.6L IS USM US Lens. B&H has a lens of mine that will be used for a trade-in. They will call me Monday with its value. I then want to speak to a Canon sales rep. and have that trade-in credited against my new lens. Also, on a forum I belong to a writer said try to get your new lens that was manufacturing Sept. 2005 and not prior, Its better. I believe I would have to discuss this with someone, hope they would be willing to cooperate with me on this. That's why I was asking, I do had difficulty with the previous two sales rep. accent.
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Bob Cammarata |
There's always e-mail. Sometimes the written word is more concise and accurate than that which is spoken by a highly pressured, fast-talking sales rep. I'm sure that B&H has a Contact link or a Customer Service Dept. which can be accessed. You can clearly spell out your needs and concerns and prior contact history (nicely), and see if it gets you anywhere.
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Richard S. Clemens |
Thanks Bob I might try that, I can spell out what I want and how I want to do it in an e-mail. Its worth a try.
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Christopher A. Vedros |
I agree with Bob's suggestion. Especially when negotiating a deal like this, it's a good idea to have the emails as a record of what is communicated, rather than just a phone call. Chris
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Craig m. Zacarelli |
if youre close, something like this would be better to try in person. If not, good luck! i know what its like to be on the other end of the phone speaking to someone you cant understand, it can be very frustrating. Craig-
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Kerry L. Walker |
Ya thank thaat's a problem. wait 'till ya try ta tawk to one uf us Suthern boyz.
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Craig m. Zacarelli |
lol... Kerry, I talk to them good old boys all day long at work.. Georgia, north Carolina, south carolina... they keep asking when Im going to move down to south. I am the official "good old Yankee" Craig-
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