BetterPhoto Q&A
Category: New Answers

Photography Question 
- Patrick Rouzes

BetterPhoto Member
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Patrick Rouzes's Gallery
 

Gallery


 
 
HI,
My gallery is displaying only 50 photos. Also, they are not my latest entries, but entries from 2014. Thanks. Patrick.


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May 25, 2015

 
- Ken Smith

BetterPhoto Member
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Ken Smith's Gallery
  Patrick, I'm only seeing 30 images. It's reminiscent of when BP had the free galleries that limited photos to 30. By chance, do you see your photos from your "My Photos", or from the Gallery configuration that allows you to sort your photos? Have you contacted BP support site?
http://www.betterphoto.com/about/contact.php

You might have a better chance of response that way, versus the forum.

Also, if you click on the pancakes (top left), then click "My Betterpholio", you should see text that says "Renew Gallery (expires ______). What does your expiration say? My gut feeling is that your gallery has expired (right or wrong), which would explain why your gallery may have reverted to the "free" version.


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May 25, 2015

 
- Irene Colling

BetterPhoto Member
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Irene Colling's Gallery
  Looks like you solved your problem Patrick. I visited your gallery a couple days ago and noticed it looked like the limited free gallery. Welcome back.


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May 27, 2015

 
- Harriet Feagin

BetterPhoto Member
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Harriet Feagin's Gallery
  I tried to access my gallery and it said that there was an error on the page. In short, I cannot access my gallery.


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May 27, 2015

 
- Carolyn M. Fletcher

BetterPhoto Member
BetterPhoto Crew: Volunteer
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Carolyn M. Fletcher's Gallery
  Same here. Page Error after Page Error. Unable to get to it at all.


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May 27, 2015

 
- Harriet Feagin

BetterPhoto Member
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Harriet Feagin's Gallery
  Well, Carolyn....Welcome back.


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May 27, 2015

 
- Natasha Pliss

BetterPhoto Member
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Natasha Pliss's Gallery
  I can't access my gallery either. BP experts, where are you? We need your help ASAP.


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May 27, 2015

 
- Carolyn M. Fletcher

BetterPhoto Member
BetterPhoto Crew: Volunteer
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Carolyn M. Fletcher's Gallery
  Well, guys, send email to support or to Jim. We are not alone, lots of people can't get to their galleries.


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May 28, 2015

 
BetterPhotoJim.com - Jim Miotke

BetterPhoto Member
BetterPhoto Crew: King
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Jim Miotke's Gallery
  Yes, I'm looking into it. Will let you know.


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May 28, 2015

 
- Carolyn M. Fletcher

BetterPhoto Member
BetterPhoto Crew: Volunteer
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Carolyn M. Fletcher's Gallery
  Thanks for letting us know we have been heard!


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May 28, 2015

 
- Joannie Bertucci

BetterPhoto Member
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Joannie Bertucci's Gallery
  I've been getting page error also! :-( Hope it can be fixed soon, I have a special photo I want to post on the 29th!


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May 28, 2015

 
- Betty Ann Kelly

BetterPhoto Member
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Betty Ann Kelly's Gallery
  I can access my gallery but the appearance has changed. Jim...is this a problem on your end or do I need to do something? Thanks. -B.A.


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May 30, 2015

 
- Joannie Bertucci

BetterPhoto Member
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Joannie Bertucci's Gallery
  Betty, in Jim's e-mail that some of us got, he said that this is something that he is working on and hopes to have it back in order soon!


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May 30, 2015

 
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