BetterPhoto Q&A
Category: Troubleshooting Other Photo Equipment

Photography Question 

Rick Laurel
 

Distortion of Downloaded Pictures


Why do some pictures come out distorted after downloading from film reader? There seems to be some blotches or just simple disfiguration when viewing pictures from any basic imaging software.


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August 27, 2001

 

John A. Lind
  Rick,
I'm a bit confused by what you mean by "film reader." Is this a film scanner? Are you trying to scan APS or 35mm negatives or slides?

-- John


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August 29, 2001

 

Rick Laurel
 
 
  4 of july picnic
4 of july picnic
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Rick Laurel

 
 
John,

I have a Lexar digital film reader that downloads my digital pictures from my memory flash card or camera disk to my CPU. After downloading all pictures, I notice that some pictures are distorted when trying to view. The reason I use the film reader, is because it's much faster to download than downloading from the camera (HP).


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August 30, 2001

 

John A. Lind
  Rick,
Thanks. I was thinking it may be a film scanner. The image looks like you have a "banding" problem in how data is being pulled off of the camera memory (by firewire??).

This may be something you already know. Lexar's web site is here:
http://www.lexarmedia.com/
Their support area is here:
http://www.lexarmedia.com/support/support_main.html

Didn't see anything in their FAQ or "troubleshooting" area, but it's worth you looking also. The menu on their support page (upper left) also has hyperlinks for new/updated drivers. Ensure you are using the most current drivers for your reader and computer operating system. The last item on the menu is "Live Support" which I recommend using if nothing else works. It looks like it sets up a chat with Lexar support people.

Sorry I cannot help you more than this. I use film exclusively and am unfamiliar with the brand of reader you have.

-- John


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September 01, 2001

 
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